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Form of work Permanent position with St. George in Cowra!
Part-time position (36 hours per week)
Be the face of our branch helping out customers reach their financial goals
How will I help?
You’ll be the face of St. George, working in-branch to help our customers achieve their financial goals. It’s important that you understand the customer’s individual needs, their circumstances, and deliver a tailored solution that clearly offers the most value for them.
Your key responsibilities will include:
Welcoming all customers that come into the branch, creating a warm and positive first impression as they enter
Helping customers with transactional and savings banking needs
Building strong relationships with customers
Providing relevant banking advice to suit their situation and goals
Referring customers onto our team of home loan specialists when required
Educating customers on new technologies to assist them in the future
Proactively contacting existing customers via phone or email
What’s in it for me?
In a word, lots! Over time, you will be well trained to provide general banking information and steadily turn into a banking specialist. Due to the size of our network, we are confident in providing a clear pathway for progression as a result. In addition to this, you can expect financial benefits for being part of the Westpac team (like special banking, wealth, and insurance offers) you’ll be paid well, and supported throughout your career so you can grow as you do. You’ll also be encouraged to take part in our fun community projects as a paid volunteer.
Whatever shape your family takes, we offer generous paid and unpaid parental leave for your nominated primary and support carers. This includes leave to organise adoptions, surrogacy, and foster care arrangements. And we continue to pay your super contributions while you take all the time you need to get your new family settled.
What do I need?
The ideal candidate will have experience in customer service and a solid track record for meeting sales target. You’ll be able to communicate clearly and confidently with our customers, fostering great relationships and providing service that goes above and beyond their expectations. All of this will be achieved within a collaborative, team environment which you’ll have worked in before.
What’s it like to work there?
When you join St George, you’ll become part of the broader Westpac Group family – a friendly, switched-on team working towards a single purpose of helping Australians succeed. As an equal opportunity employer, we’re proud to have created a culture where people can be their best, in an environment that values diversity and flexibility. And one where everyone belongs.
As part of our commitment to creating a diverse and inclusive workplace, we invite candidates of all ages, genders, sexual orientation, cultural backgrounds, people with disability, neurodiverse individuals, and Indigenous Australians to apply. If an adjustment is required to assist you during our recruitment process, please email talentacquisition@westpac.com.au
Do you need reasonable adjustments during the recruitment process?
At The Westpac Group we are committed to providing a supportive culture and creating inclusive and accessible workplaces, branches, products and services for our customers, employees, and community.
We can provide reasonable adjustments for individuals with disability and/or neurodiversity. If you require an adjustment to be made during the recruitment process at any stage, please call 1800 655 592 Option 1.2 or email talentacquisition@westpac.com.au
