AddressCustomer Service Specialist
Balco Brands is an international product development company with an evolving product range that flows with consumer and retailer trends. We provide flexibility with working hours, encourage and facilitate personal growth, career progression and a fun hardworking team to share your days with.
We have a varied role existing for a person who is energetic, highly organised, excels at multitasking and enjoys variety in their day to day.
As a Customer Service Specialist, your days will comprise of;
- Technical customer support by phone, email or chat
- Recording consumer data into Zendesk
- Creating FAQ's and help files to our online customer support
- Management of daily web and warranty orders
- Inventory management and communication
- Assisting the Operations & Product Departments
The successful applicant for this role will have the following skills and attributes:
- Friendly disposition
- Technically minded
- Intermediate to advanced level of MS office including Excel, Outlook, Word and PowerPoint
- Excellent communication
- Highly organised
- Good memory and attention to detail
- Perform well under pressure and to timelines
- Flexible and adaptable
- Owns and drives tasks to completion
- High level of maturity
- Desire to grow and succeed
- Accepting of feedback in a professional manner
- Willingness to add effort to any tasks and takes pride in own work
If these skills are all things you, and you are interested in the role variety – hit the apply button now!
Attach your cover letter and resume for review and we will be in touch with you soon if we think you are the right candidate.
