Customer Service Support Officer

Customer Service Support Officer | 3 Month Contract | $44.40 p/h Including Super

• $35 - 40 per hour + super
• 3 Month Contract
• Wagga Wagga

About the Company
Great opportunity to join a large NSW government organisation as a Customer Service Support Officer on a 3 month contract. This role will be in Wagga Wagga and will require you to drive to the Dubbo office on occasion.
About the Role

• Provide high quality generalist service as the first point of contact for the contact centre customers.
• Receive inbound calls, obtain necessary information and utilise generalist knowledge to transfer customers to appropriate contact centre specialists in a courteous, accurate and efficient manner.
• Create a positive relationship in all customer interactions across all interaction channels.
• Escalate more complex enquiries and transactions to ensure the timely and effective resolution of issues

About You

• Demonstrated Customer Service experience
• Excellent written and verbal communication skills
• Intermediate computer skills and proficient in Microsoft office suite
• Drivers licence required

Benefits of contracting through Ashdown People

• 5th largest supplier to the NSW Government
• Get paid weekly
• Rated 4.9/5 on Google Reviews with over 600 5* reviews for candidate feedback this year
• Offer Insurances for ABN Contractors
• Consistent communication & transparency
• Detailed onboarding & support

Please apply if you are interested. Please note, only shortlisted candidates will be contacted. If you have any question, please contact Emma Marven - Emma@ashdownpeople.com.au