Customer Service/Internal Sales

Internal Sales Representative

Malaga, WA

Rydell Beltech Pty Ltd (part of the Ammega Group) is a global market leader in the design, manufacturing, fabrication and servicing of high-quality, high-performance process and conveyor belts, available today in 150 countries around the world. 

• Do you enjoy being a part of a small and collaborative team environment?
• Can you showcase your exceptional communication and customer service skillset to contribute to the company’s growth and continued success?
• Do you have the passion for internal sales to support the sales team and enhance your knowledge with a global leading product?

Then you may be the new team member we are looking for to join our friendly team. Based at our Malaga offices, the position is full time (Mon - Fri, 8.00am – 4.30pm) with onsite parking and on the job product training.

Key responsibilities:

• Developing customer relationships and providing customer sales service by phone, email enquiries and preparation of quotes for customers using our software programmes.
• Process sales orders, stock transfers and update the system to reflect the new status for each event.
• Proactively inform customers of order / quote updates.
• Respond swiftly and courteously to customer enquiries.
• Support company sales representatives and liaise with the operations team.
• Build rapport with customers through friendly, engaging communication.
• Goods inward/outward in warehouse when required.

Key requirements for the role:

• Customer relationships and networking ability.
• Effective communication skills (verbal, written).   
• Mechanical aptitude.
• Professional demeanour.
• Customer focused and flexible to customer needs.
• Teamwork and collaboration skills.
• Time management skills.
• Ability to work independently.
• Results focussed and responsive to goals and objectives.
• Competent skills in use of MS Office Products (Word, Excel).

If you want to flourish by working in a team environment where prioritising our customers is important, then you are who we are looking for! 

For any questions, please contact Wayne Golding on 0418 501 *** or email *************@ammega.com

Applications by 5th April 2024.