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Salary#WeAreCrowdStrike and our mission is to stop breaches. As a global leader in cybersecurity, our team changed the game. Since our inception, our market leading cloud-native platform has offered unparalleled protection against the most sophisticated cyberattacks. We’re looking for people with limitless passion, a relentless focus on innovation and a fanatical commitment to the customer to join us in shaping the future of cybersecurity. Consistently recognized as a top workplace, CrowdStrike is committed to cultivating an inclusive, remote-first culture that offers people the autonomy and flexibility to balance the needs of work and life while taking their career to the next level. Interested in working for a company that sets the standard and leads with integrity? Join us on a mission that matters - one team, one fight.About The Role:As a Customer Success Intern at CrowdStrike, you’ll make a difference in global security by protecting organisations against the most advanced attackers in the world. This opportunity bridges the gap between cutting-edge technology and outstanding people's skills. Our CrowdStrike virtual security operations centre offers opportunities to expand your knowledge through a wide variety of experiences to help you improve your technical and interpersonal skills.Working Hours:You will be expected to work full time hours during the winter break, and potentially 3 days a week during the semester.What You'll Do:On-the-job training and projects including, but not limited to:Monitoring, triaging and researching technical support and internal team requestsAssisting the Technical Account Management Team in reporting and analysisCollecting feedback from internal stakeholders on process effectivenessDeveloping communications and digital content to engage customersCreating customer facing health checks and reportsWhat You'll Need:By the beginning of the internship, interns must be in the penultimate year of their Undergraduate or Master’s degree (not seniors!)Preferred degrees: Bachelor or Master in IT, Computer Science, Cyber Security, Engineering, Information Systems, Data Science, Data Analytics any related field.Great business acumen (double degree in the Business/Marketing/UX field a bonus)Outstanding communication skills (written and verbal) with experience dealing with customers (retail, supermarkets, hospitality, etc.)Outgoing personality and interested in video recording tools (one of the projects might include recording video guides for customers)An eagerness to learn through hands-on experience and collaborative projects specific to your internship fieldStrong problem-solving skillsAlthough CrowdStrike is a primarily remote company, collaboration is intrinsic to the success of our mission. Therefore, the strongest applicants will be those who can communicate effectively and frequently, and work well with fellow interns and employees.Bonus Points:Experience with a data analytics or business intelligence platformScripting or cybersecurity backgroundExperience with video recording toolsDouble degree in Tech and Business/Arts/Marketing/UX#LI-CM1We are committed to fostering a culture of belonging where everyone feels seen, heard, valued for who they are and empowered to succeed. Our approach to cultivating a diverse, equitable, and inclusive culture is rooted in listening, learning and collective action. By embracing the diversity of our people, we achieve our best work and fuel innovation - generating the best possible outcomes for our customers and the communities they serve.CrowdStrike is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
