Address
Form of workRole Overview:
We're seeking a motivated Customer Service Specialist to join our team. As the primary contact for our superannuation members, your role includes:
Locations: Sydney location
Full time permanent position
Superannuation experience is essential.
Hybrid model - initially in office until training completed then 2 days WFH
Duties and Responsibilities:
- Handling customer inquiries with empathy.
- Assisting with account transactions.
- Providing factual information on superannuation products.
- Escalating issues as needed.
- Maintaining accurate records.
Required Experience, Qualifications, and Attributes:
- Strong customer service skills.
- Essential knowledge of superannuation products and regulations.
- Ability to work in a fast-paced environment.
- Excellent attention to detail.
- Ability to work independently and in a team.
Perks and Benefits:
- Competitive salary package.
- Join a leading fintech.
- Flexible work arrangements.
- A welcoming, winning culture.
Interested? Make sure to apply!
