Join UQ Advancement’s Business Intelligence & Reporting teamBe part of an organisation with a meaningful purpose and impactBased at our vibrantAbout UQAs part of the UQ community, you will have the opportunity to work alongside the brightest minds, who have joined us from all over the world.Everyone here has a role to play. As a member of our professional staff cohort, you will be actively involved in working towards our vision of a better world. By supporting the academic endeavour across teaching, research, and the student life, you will have the opportunity to contribute to activities that have a lasting impact on our community.Join a community where excellence is at the core of our culture, contributions are valued and a range of are available, such as:
- 26 weeks paid parental leave or 14 weeks paid primary caregiver leave
- 17% superannuation contributions
- 17.5% annual leave loading
- Access to flexible working
- Health and wellness discounts – fitness passport access, free yearly flu vaccinations, discounted health insurance, and access to our Employee Assistance Program for staff and their immediate family
- On campus childcare options
- Cheap parking (from just $5.75 a day)
- Salary packaging options
- As part of the Information management and insights team, co-ordinate and perform both ad hoc and scheduled data and Reporting jobs, with the ability to self-manage, prioritise, negotiate and delegate as appropriate to manage a high workload, whilst maintaining strong customer and team relationships.
- Use a variety of software tools including The Raiser’s Edge, Crystal, Power BI and VisualCron to create new reports and dashboards as required, building in user self-service and job automation as much as possible.
- Create queries using the Raisers Edge query tools, SQL and other tools (e.g., KNIME, Power BI, Excel) to extract data and merge data sets with appropriate attention to verification, summarising and accurately interpreting and analysing data for clients
- Provide good actionable Intelligence and analytics for incremental lift in alumni engagement, donor retention, gifts, and prospect targeting.
- Conduct appropriate checks and tests and to ensure all information provided has an appropriate level of accuracy and quality assurance.
- Proactively review and improve BAU tasks, by identifying, and implementing automation and self-service opportunities, including appropriate documentation and knowledge transfer.
- Ensure the provision of data complies with policy and procedures with respect to in-house approval channels, secure data transfer and data use and privacy in accordance with UQ and Advancement policies and procedures and both Australian and international information provision protocols (Information Privacy Act, SPAM Act, GDPR) and proactively raise any issues with the Senior Manager, Information Management and Insights
- Provide support as required for the new CRM transition as part of the CX program
- A degree in Information Technology, Statistics, Computer Science or a related area with subsequent experience, or an equivalent combination of relevant technical experience and or education / training.
- Strong communication and negotiation skills, and proven ability to develop and maintain positive, collaborative working relationships with a range of clients and internal stakeholders in a complex organisational environment.
- Self-motivated, work independently and demonstrated ability to meet competing deadlines in a multi-faceted team.
- Ability to analyse and interpret data and Reporting by applying knowledge of the business context.
- Experience using a coding language (e.g., SQL, R, Python) to extract, manipulate and combine data.
- Experience using various tools (e.g., Tableau, Power BI, Excel) for creating reports and dashboards for data analysis and Reporting.
- Demonstrated understanding of data structures and concepts via the ability to query, filter, manipulate and combine data and verify and accurately interpret results.
- Experience working within higher education Advancement, or the not-for-profit sector is desirable
- Work Rights: You must have unrestricted work rights in Australia for the duration of this appointment to apply. Visa sponsorship is not available for this appointment.
- Background Checks: All final applicants for this position may be asked to consent to a criminal record check. Please note that people with criminal records are not automatically barred from applying for this position. Each application will be considered on its merits.
- Cover letter addressing the ‘About You’ section
- Resume