Data Entry & Internal Sales Administrator

Ready for your next challenge? Do you want to work for a Global Leader in Fluid Handling? Look no further!! We are seeking a fulltime/part time independent & motivated Data Entry and Internal Sales Administrator. If you have an excellent eye for detail, speed for Data Entry and exceptional written and verbal communication skills, then look no further. This role is based in Turrella Sydney, 5 minutes from Sydney airport & 500m from Turrella train station.

In return, as an essential contributor to the success of Macnaught's future, we can offer a highly competitive remuneration package within a supportive environment for the right candidate.

Essential Functions:

Position responsibilities include but are not limited to:

• Order entry and inbound customer queries
• Provide accurate quotes in a timely fashion
• Understand and adhere to the documented policies and procedures
• Supporting external sales staff
• Actively participate in a fast-paced environment and organise/prioritise workload to meet demands
• Fully document each new issue and resolution
• Listen understand and convey customer requirements
• Maintain accurate records of target accounts, opportunities, quotes, projects, contacts and correspondence in company approved databases
• Resolve customer issues or difficulties in a manner that is consistent with the company mission, values and financial objectives
• Actively support fellow members of the customer service team by sharing workload and participating in team meetings
• Willing to learn Internal Sales of the business for future growth
• Other duties as directed by reporting manager

Preferred skill set

· 2-3 years customer service experience in Industrial B2B environment, desirable;

Demonstrated experience in a high volume Data Entry role;

· Excellent solution & conflict management experience;

· Excellent presentation skills;

· Strong relationship building skills at all levels;

· Strong interpersonal skills including influencing, persuasion & negotiation skills;

· Strong written and verbal communication skills

· Strong computer skills in spreadsheet, word processing, presentation;

· Pronto & Cognos CRM experience, highly desirable