Day Surgery Administration Assistant

Vision Hospital Group (VHG) comprises 11 Day Hospitals across New South Wales, Victoria, Queensland and South Australia. At our day hospitals, you will find friendly, highly experienced administrative and specialist theatre teams, led by an on-site Director of Nursing.  

Forest Road Day Surgery is an accredited, purpose-built facility. The Day Surgery features state-of-the-art equipment and technology to support the latest surgical techniques, optimise patient outcomes and ensure patient comfort at all times.

This role will be part time, located in Hurstville, New South Wales.

Join us in our vision of transforming lives! 

Primary Responsibilities: 

• Be the primary point of contact for people to interact with the Day Surgery with a high-quality approach to customer service, have an excellent telephone manner.
• Flexibility to assist in other administrative functions as required.
• Liaise with health funds to confirm financial consent details for patient admissions.
• Carry out general clinic administration functions.
• General administrative duties: patient accounts, banking procedures, health fund checks and payments
• Communicate and liaise with doctor rooms, theatre manager and staff.
• Deliver accurate and timely surgical, and/or theatre booking information and documentation.
• Use the patient management system and other interfaces to capture all relevant patient details and prepare and transmit paperwork and correspondence.
• Answer general enquiries and telephone calls in a timely and professional manner.
• Manage patient records including retrieval, filing and archiving.

About the role:

You will be the primary point of contact for the Day Surgery and can demonstrate high-quality customer service to our patients, practitioners and other stakeholders. You'll bring with you:

• Demonstrated experience in providing high level administrative support within the medical industry.
• Demonstrated knowledge of medical terminology and/or working knowledge of health insurance schemes.
• Demonstrated ability to handle confidential information professionally.
• Extensive experience and skill in all Microsoft packages.
• Exceptional attention to detail and ability to manage competing priorities and problem solve

You are a quick learner, able to work independently and part of a team and capable of functioning at a high level to prioritises work within established policies, guidelines and procedures.

Why VHG - we offer some amazing benefits, visit our website to find out more.

We take pride in our diverse team environment and workplace culture!

As well as working in an architecturally designed, state of the art surgical facility, you will have access to a range of Work Perks including:

• Health and Wellbeing Benefits 
• Referral and Recognition programs
• Paid Parental Leave 

Learn more: www.visionhospitalgroup.com.au