Dealership Truck Pre-Delivery Manager

Manage the Pre-Delivery department to produce the highest quality of vehicle preparation and service efficiency for our Westar Truck Dealership.

• Leading dealership specialising in trucks, including Isuzu, MAN, Dennis Eagle
• Achieving 2022 Isuzu Dealer Excellence
• Part of Patterson Cheney 2023 Automotive Employer of the Year.
• With a solid commitment to customer satisfaction and a reputation for excellence, we take pride in providing top-notch service to our valued customers.

Westar Trucks in Derrimut has an exciting opportunity for you! We seek a Dealership Truck Pre-Delivery Manager to join our dynamic team.
As a Dealership Truck Pre-Delivery Manager, you will play a crucial role in ensuring that our trucks are in optimal condition before delivery, exceeding customer expectations every step of the way.
About the role:

• Manage the pre-delivery process, ensuring that all vehicles are thoroughly inspected, serviced, and prepared for delivery according to dealership standards.
• Coordinate and liaise with the relevant departments to ensure timely delivery of trucks to customers, maintaining open lines of communication throughout the process.
• Coordinate detailed truck inspections to identify mechanical or cosmetic issues, organising repairs with the service department as needed.
• Oversee and manage the cleaning and detailing of trucks to ensure the team understand the standards required to meet customer expectations.
• Ensure all necessary paperwork and documentation is completed accurately and promptly.
• Train and supervise your team of pre-delivery technicians and detailers, providing guidance and support to ensure efficient operations.
• Promote a clean and organised pre-delivery area, ensuring all necessary tools and equipment are available and in good working order.

Most importantly, you will drive the enthusiasm, culture and development of your team!
About you:

• Proven experience in a pre-delivery management capacity or service leadership role.
• Additionally, candidates with truck experience will have an advantage.
• Knowledge of the entire pre-delivery system, i.e., accessory fitment, detailing and the Pre-Delivery process.
• Experience/knowledge in truck modification, customisation and welding
• Strong organisational skills, with the ability to multitask and prioritise effectively in a fast-paced environment.
• Excellent attention to detail, ensuring all vehicles are thoroughly inspected and prepared to meet dealership standards.
• Exceptional customer service skills, with the ability to communicate effectively and professionally with customers and team members.
• Ability to lead and develop a team, demonstrating strong leadership and problem-solving skills.
• Proficient computer skills, with the ability to utilise dealership software and systems for documentation and communication.
• Valid driver's license and clean driving record.

How to Apply:
If you are ready to manage the pre-delivery process for Westar Trucks, we invite you to submit your application.
Please send your resume and a cover letter highlighting your relevant experience to Sam Barbagallo, Talent Acquisition Specialist. Confident conversations are welcome by calling Sam at 0448506448.
The successful applicant will be required to undertake a National Police Check.
Why join the Patterson Cheney Group:
Patterson Cheney Group currently has over 750 employees. We are proud to be one of Australia's largest automotive businesses with multiple brands (Isuzu, Western Star, MAN, Dennis Eagle, and leading light vehicle brands).
We take pride in being an equal opportunity employer looking to employ qualified candidates of any gender, race, religion or age with full rights to work in Australia. We will not be taking agency candidates.