About the Company:
Dental Design Co is a patient-focused dental practice located in Epping, Melbourne VIC. We are dedicated to providing exceptional dental care and education to our patients in a friendly and welcoming environment.
Job Description:
We are seeking a friendly, dedicated, and experienced Dental Receptionist to join our team. The ideal candidate will have competency in word processing, Excel, and web-based dental software. They should be able to manage and delegate tasks effectively, possess excellent communication skills, and have a genuine eagerness to care for others. Some Dental experience is required for this role, however we are willing to train the right candidate.
Key Responsibilities:
Managing patient bookings and enquiries (phone & email)
Tracking and data entry for laboratories
Organizing multiple books for optimal patient flow
Educating patients on necessary dental treatments and reinforcing dentist's advice
Processing payments, managing health funds, HICAPS, and Medicare Online
Supporting the daily operation of the business
Upkeep of patient database
Requirements for Successful Candidate:
Some experience in dental reception or administration
Strong team player capable of working autonomously
Excellent communication, interpersonal, and conflict resolution skills
High levels of organisational and problem-solving skills
Positive attitude and genuine eagerness to care for others
Additional Information:
This position offers the opportunity for growth and development within our expanding business. We are currently known as Northern Dental Design but will be undergoing an exciting name change shortly.
If you meet the above requirements and are eager to join our team, please submit your application along with your resume and cover letter to ********@northerndentaldesign.com.au