Department Support Officer

• Support critical administrative tasks for Strategy, Planning, and Resources in the Faculty of Business and Economics.
• Provide high client service while managing competing demands and tasks in a dynamic environment.
• Salary packaging, subsidised health and wellbeing services, fitness and cultural clubs, Myki discounts, and a 25% discount on graduate courses to our staff and their immediate families!

About the Role
The Department Support Officer (DSO) is a crucial member of the Strategy, Planning, and Resources team in the Faculty of Business and Economics. The Department Support Officer is responsible for high-level administrative support; the DSO manages diverse tasks, from special exam scheduling to recruitment activities, demonstrating autonomy, proactiveness, versatility, and a client-service focus in a dynamic environment. Reporting to the Department Services Manager, the role requires effective prioritization, attention to detail, and the ability to navigate ambiguity while contributing to the strategic and operational goals of the Faculty.
Your responsibilities will include:

• In collaboration with other team members, coordinate and administer all special exam timetabling requirements by liaising with academic staff in the Department, FBE ASO and Central Examinations and being able to make decisions in a timely manner to resolve issues.
• Liaise with subject coordinators and FBE ASO regarding supplementary, special and alternative exam arrangements not scheduled by Central Examinations.
• Manage all administrative arrangements of seminar groups within the Department in consultation with all the relevant academic staff.
• Prepare and maintain seminar budgets including organisation and supervision of casual professional staff if required.
• Prepare weekly seminar digest and distribute publicity material including content and uploading of material for web pages.

Who We Are Looking For
You will possess excellent written and verbal communication skills, enabling effective interaction with diverse individuals to foster positive working relationships. Demonstrated autonomy, resourcefulness, and high-level problem-solving skills are essential, showcasing your ability to work independently or collaboratively within a team.
You will also have:

• Completion of a relevant tertiary qualification in an appropriate field or an equivalent combination of relevant experience and/or education/training.
• Excellent organisational skills with an attention to detail to ensure the effective prioritisation, coordination, management and completion of assignments and projects within agreed deadlines.
• Advanced Microsoft Office skills especially Outlook, Word and Excel are critical to the role. Database management skills and an eagerness to learn new applications are highly desirable.

For further information regarding responsibilities and requirements, please refer to the attached PD.
Please note: Visa sponsorship is not available for this position. This role requires current valid work rights for Australia.
Your New Team - “ The Department of Economics“
The Department of Economics is a leading department in Australia with a strong postgraduate program and an outstanding group of economists and econometricians, all of whom have high research profiles. The Department is one of the largest departments in the Faculty of Business and Economics. The Department is research active and performs teaching and research in the areas of economics, econometrics and actuarial studies. The Department provides high quality teaching at undergraduate and postgraduate levels and undertakes high quality research. The Department actively contributes to the community and maintains strong ties to business and government sectors.
What We Offer You!
In addition, we offer the opportunity to be part of a vibrant community and enjoy a range of benefits, including generous leave provisions, salary packaging, health and well-being services and discounts on graduate courses. For more information, check out page!
About the University of Melbourne
We're tightly connected with the community, both at home and abroad. We take pride in our people, who all contribute to our mission to benefit society through the transformative impact of education and research. Discover more via and stay connected with our stories and people on .
Be Yourself
The University of Melbourne values the unique backgrounds, experiences and contributions that each person brings to our community and welcomes and celebrates diversity. First Nations people, those identifying as LGBTQIA+, parents, carers, people of all ages, abilities and genders, and people of diverse ethnicity, nationality and faith are encouraged to apply. Our aim is to create a workforce that reflects the diversity of the community in which we live. For more information please visit page.
We are dedicated to ensuring barrier free and inclusive practices to recruit the most talented candidates. If you require reasonable adjustments, please contact Kim Groizard at , with an email containing your name and contact details for a confidential discussion. Please ensure your email is titled "Reasonable Adjustments Request".
Aboriginal and Torres Strait Islander Applicants
We aspire to be the University of choice for Indigenous Australians, with unprecedented investment to attract, nurture and retain Aboriginal and Torres Strait Islander students and staff. Tangible support through a range of programs and initiatives will ensure that you personally succeed and flourish while at the University of Melbourne.
For further information, including our 2023-2027 Indigenous strategy please visit -
Join Us!
If you feel this role is right for you, please apply with the following documents:

• Resume
• Cover Letter outlining your interest and experience
• The responses against the Selection Criteria^ (found in the Position Description)

^For information to help you with compiling short statements to answer the selection criteria and competencies, please go to
If you have any questions regarding the recruitment process, please feel free to contact Anna Gradoboeva via email at , ensuring that you include the Position Number and the Job Title as the subject. Please do not share your application to this email address.
If you have any particular questions regarding the job please follow the details listed on the Position Description.
Advertised: 10 Jan 2024 12:05 AM AUS Eastern Daylight Time
Applications close: 21 Jan 2024 11:55 PM AUS Eastern Daylight Time