Deployment And Implementation Liaison Officer

Advertised Vacancy Number: DOE878402Please note as of Monday the 11th of March 2024, at 11:15am the closing date for this advert was amended.Appointment PoolProgram Kaartdijin is seeking to establish a pool of Liaison Officers for fixed term, full-time vacancies which may arise during 2024 and up to the end of February 2026. Appointments can be made from the pool at any time for commencements within 2024, up to the end of February 2026.Professional BenefitsWorking for the Department of Education attracts a range of attractive professional and personal benefits including:11 percent employer contributions to superannuationMore than 20 days of other leave, including sick leave and carers’ leave.The Role and our BranchProgram Kaartdijin has been established to develop a functionally fit, technologically robust solution to replace the current School Information System (SISClassic) and provide support for schools to manage their budgets and finances more effectively. The Program’s vision is to provide a contemporary administrative and finance solution connecting people, processes and systems for school communities now and into the future.The Program values are:Integrity in all we doOpen and transparent communicationCollaborative approach – Shared goals and objectivesCommitment and CooperationValue all contributionsExceptional customer serviceWe encourage all applicants with diverse professional experiences to apply.About the opportunity Are you looking for a challenge? Are you interested in being part of a significant transformational change? If so, join us and be part of our team.We are looking for highly dedicated and motivated Liaison Officers to join the Implementation and Deployment workstream. This workstream is responsible for deploying the Program Kaartdijin solution to 800+ schools commencing from Semester 1, 2024.As the Liaison Officer, you will be working closely with all schools in the rollout of the new Kaartdijin Solution. You will provide high level customer service and support as you facilitate the schools’ onboarding and Implementation requirements of the new solution. Within Program Kaartdijin, you will be collaborating with members from Training, Communications, ICT, Schools, and Finance teams to deliver the solution.As well as ensuring that our schools are actively engaged with the Program Kaartdijin solution, you will contribute to and maintain operational requirements, including the development of quality processes, guides, and other supporting materials, with a focus on continuous improvement and the end user experience in mind.Suitable applicants will have a high level of practical experience and skills related to delivering change, possess strong planning and problem-solving skills, and can engage and build trust to deliver advice that is accurate and timely within a fast-paced environment.Experience in Microsoft Office products (Teams, SharePoint, Excel, Project, and Outlook) will also be a key requirement in this role.Cultural DiversityThe Department is an equal opportunity employer and encourages people with disability, Aboriginal and Torres Strait Islander people and persons from culturally diverse backgrounds to apply.Your written application will be assessed against the following Selection Criteria:1. Demonstrated practical knowledge and understanding of system implementation operations and using application systems that support these operations.2. Demonstrated practical skills and experience in providing system implementation support at an organisational and operational level.5. Demonstrated well developed ability to provide high-level customer-focused services.Shortlisted applicants will have their skills and experiences in relation to the remaining selection criteria assessed in the further stages of the recruitment process. Remaining selection criteria can be found on the attached Job Description Form (JDF).For a full outline of the role responsibilities and selection criteria, please refer to the JDF.It is recommended that you consider all information contained in the advertisement and any other related information before applying for the vacancy.For queries or more information about this vacancyPlease contact Brett Harrison, Implementation and Deployment Manager by telephoning (08) 9264 8940 or emailing brett.harrison@education.wa.edu.au Application InstructionsAll applications are submitted online. Select “Apply for Job”, at either the top or bottom of this screen and follow all instructions. It is recommended you have relevant documents completed and ready to attach with your online application. Please allow enough time to complete this process as applications must be received prior to the closing date and time.What we need from you:A two (2) page statement demonstrating how your skills, knowledge and experience relate to selection criteria listed above.A CV of up to three (3) pages outlining your employment history and professional learning relevant to this position.The contact details for two (2) work related referees who can attest to the claims made in your written application, preferably one being your current line manager.After you have submitted your application online, you will receive an email confirming lodgement. If you do not receive a confirmation email, please phone (08) 9264 4127.If you are having difficulty submitting your online application, please phone (08) 9264 8666 for assistance.Eligibility and Training RequirementsEmployees will be required to:Consent to a Nationally Coordinated Criminal History Check and obtain a current Screening Clearance Number issued by the Department of Education’s Screening Unit prior to commencement of employment.Complete the Department’s induction program within 3 months of commencement.Complete any training specific to this role required by Departmental policy.Complete the Department’s training in Accountable and Ethical Decision-Making within 6 months of appointment and every 3 years thereafter.Complete the Department’s Aboriginal and Torres Strait Islander cultural awareness online course within 3 months of commencement.The Department applies a four (4) day breach period to this selection process.Applications must be submitted before 4.30pm (WST) on Monday, 18 March 2024.Lodgement is system generated. Any submissions at, or after, 4:30pm will not be accepted. APPLICATIONS MUST BE SUBMITTED ONLINE PROFORMA, FAXED, HAND DELIVERED, POSTED, EMAILED AND LATE APPLICATIONS ARE NOT ACCEPTED