AddressDespatch Coordinator - Goulburn
CSR is a leading Australian Manufacturing business with a rich history. We are recognised for our innovative approach to developing sustainable and high-performing building products and systems for the residential and commercial segments across Australia and New Zealand.
About the Opportunity
We have an opportunity for a Despatch Coordinator, who is looking for an opportunity to join an Australian owned, market leading organisation on a full-time permanent basis based at our facility in Goulburn.
About the role:
Reporting to the Logistics Supervisor you will receive customer orders, plan and allocate the delivery requirements and ensure process and core compliance discipline is applied to all despatches to drive data accuracy and customer satisfaction. You will be the liaison between customers, carriers, drivers and yard management whilst maintaining strict compliance to COR responsibilities or load restraint.
You will participate in safety initiatives, support with safety inductions when required, maintain relevant induction and licensing records for drivers and ensure all safety equipment is used as required.
Hours of work: Monday to Friday 6am – 2pm & some overtime available.
Holding a valid forklift licence is advantageous.
Your role will involve:
- Liaise with Customer Service and resolve logistics related customer issues.
- Verify that pick slips are accurately completed by loaders and checkers.
- Validate PODs are completed correctly for each delivery and ensure drivers maintain disciplines in completing delivery documentation or records.
- Deal effectively with daily issues that may arise with customer loads or deliveries.
- Maintain quality data and deliver reports in a timely manner to drive improved performance in the supply chain.
- Maintain truck turnaround time spreadsheet with relevant data.
- SAP reporting and reconciliations
- Transport metric and goods received reporting.
- Induct relevant people in the site Safety rules when required, maintain relevant induction and licencing records for drivers and ensure all Safety equipment is used as required & participation in safety initiatives.
- Involvement in risk reduction processes
About you:
- Experience using SAP - Essential
- Previous experience in a similar role & within a Warehouse Operations environment
- Demonstrated ability to logically solve problems.
- Active, hands-on approach
- Strong numerical and literacy skills.
- Attention to detail with ability to analyse information to drive improvements.
- Excellent interpersonal and communication skills
- Demonstrable experience in developing and maintaining internal and external customer working relationships.
- Able to work under pressure.
- Safety focus
- Forklift licence - Preferred
What we can offer in return
- Competitive salary package + 12% superannuation + 25% Annual Leave loading + Employee benefits
- Career development opportunities within the wider CSR business
- Supportive and engaging work environment
Culture:
At CSR, we are committed to creating a supportive and engaging environment that recognises and rewards its people, enabling them to grow their career and truly thrive.
We are a diverse and inclusive organisation where differences are valued. We welcome people of all backgrounds, experiences and abilities.
How to Apply:
If this role sounds like you and you're ready for you next career move, APPLY TODAY!
To find out more about us, visit www.csr.com.au
