Digital Account Manager

About the job

The Role

• Full-time account management role
• Immediate/mid-end of April Start
• Brisbane CBD office with an inspiring view
• Great fun team culture with genuine work-life balance
• Fantastic clients to work with
• Full marketing, creative and dev capabilities in-house

(We've kept the salary range broad as we're super interested in the right person, and are open to building your experience & skills if you're not a seasoned Account Manager). 

Let’s get to the meat straight away. You don’t want this job if you:

• Don’t like to get in and work hard during the time you are at work
• Take yourself too seriously
• Don’t want to work from the office because you don’t value in-person team interaction
• Like to have a single focus for your day and are not too keen on juggling priorities and doing varied work
• Don’t have experience in marketing or website projects in your career

If you are still reading, then we should talk! For the kind of person who will excel at R6 Digital, these things are not off-putting but are instead exciting.

Please don’t apply for this role if you:

• Require a visa
• Prefer to, or require work from home as the primary contact time for the role (we do support working from home but prefer an in-office culture as ‘real people time’ is super important to us)

Who is R6 Digital anyway?

R6 Digital helps businesses thrive online. We’re a team of passionate creatives, designers, developers and marketers who enjoy creating compelling digital experiences and marketing campaigns for our customers across Australasia, the US and the UK.

We’re a rapidly growing digital agency and custom software house looking for an enthusiastic, organised and proactive Digital Account Manager to join us in our Brisbane CBD office. You’ll be joining a great team of talented marketers with a fun team culture where we genuinely enjoy coming to work every day and work-life balance is a reality.

You will be responsible for:

• Working with marketing clients to develop effective marketing strategies to grow their businesses and act as the voice of your customers within our business.
• Building strong relationships with customers through which you understand their business and marketing needs and can build trust with them.
• Project managing campaigns and initiatives for your marketing clients.
• Working closely with our Digital Marketing Executives who are managing the technical implementation of your client's marketing campaigns.
• Regularly reviewing performance reporting to ensure that we are meeting the goals set for each client campaign and account performance generally.

Value Ads for us:

• Support in sales as a digital marketing subject matter expert to engage with inbound customer opportunities (no outbound sales expected).
• Applying your creative and strategic lens to customer challenges and opportunities to know how to expertly leverage the myriad of current and emerging digital marketing channels to achieve their goals.
• Working effectively as part of the broader team to support your fellow R6 team members.

The ideal person for this role will be:

• Demonstrated organisational skills in digital or website project management
• Digital Marketing Experience and confidence in having goal-based conversations with clients about their business and marketing campaigns.
• Experienced with managing digital projects to guide the delivery of marketing campaigns / websites / creative projects for clients.
• Confident working with marketing data and metrics, having the ability to draw insights from data and communicate that to clients and team members.
• An enthusiastic, positive and team-focused attitude with a hunger to learn.
• Driven to produce ridiculously good work that gets results through your relentless pursuit of the best.
• A great communicator with the ability to work effectively with internal team members and clients.
• An effective listener who can truly understand what a customer needs and values.
• self-motivated with the ability to work autonomously, balancing multiple priorities, deadlines and fluctuating workloads.

Skills that would be great to have (but are not essential):

• Experience using analysis tools such as Google Analytics, Webmaster Tools, AHREFS, SEMRush etc.
• Experience building and optimising campaigns for paid search, social and display.
• Tertiary qualifications in Business, Marketing, Digital Technology or similar, or equivalent work experience.
• Experience in a sales role doing cross-selling to current customers.

Why would you want to work for R6 Digital?

• Our team are genuinely great people. Speaking from my own experience - I laugh and get a happiness kick every single day.
• Culture of catching up outside of work. Many of our team catch up external to work, which is a huge indicator that there is genuine relationships and great dynamics. You can’t put a price on that stuff.
• Friday afternoon bev’s/celebration of the week is a staple at R6.
• We genuinely value and encourage a healthy work/life balance.

If you enjoy variety and the dynamics of an active team environment and would take pride in making a positive contribution to a rapidly growing Digital Agency, this could be the opportunity you’ve been looking for.

Your application should include a current CV and cover letter outlining your suitability for the role. For bonus points; tell us about how you have demonstrated one of our R6 Values - https://r6digital.com.au/about/.