Job Description:Are you looking to advance your career as an Analyst?We are currently seeking a
Digital Analyst to join our Digital & Technology team at Findex! This is a great opportunity to join a supportive team who are passionate about delivering quality solutions to our stakeholders!This is a full time, permanent opportunity with the flexibility of working entirely from home, customised to suit your preferred working style!
What will your typical week look like?You'll be diving into a mix of client support and internal collaborations that keep our digital operations running smoothly. Expect to:
- Deliver Stellar Support: Jump into action providing first-level technical assistance for our core applications like APS & iManage, ensuring our clients and stakeholders experience top-tier service and solutions.
- Team Synergy: Seamlessly work both independently and as part of our dynamic team, picking up and efficiently managing service requests to keep our digital services top-notch.
- Enhance and Educate: Play a key role in developing our knowledge base, creating and updating documentation that boosts our team's skills and understanding. Your expertise will also guide the training of team members, enhancing their proficiency with our digital tools.
- Resolve and Escalate: Take charge of troubleshooting, swiftly resolving technical hiccups and strategically escalating complex challenges to ensure quick and effective solutions.
This role promises a week filled with varied tasks, where your technical skills and team spirit drive real change and deliver visible results.
More about the perks!- Flexible working arrangements to suit your work-life balance!
- Clear career development pathways to grow your career at Findex!
- Grow and learn with industry-leading professionals!
- Ongoing training and learning opportunities!
Let's talk about you!- You are a solution-driven individual who has strong attention to detail and can prioritise your workload.
- Proven experience working with APS and relevant software.
- Genuine desire to be an enthusiastic and active contributor to our growing team.
- Ability to develop positive relationships with key stakeholders and clients.
Let's talk about our team!
- Work with a team who share a passion for making sustainable change.
- Join a tight-knit, high performing team that highly value collaboration.
- Passionate about building strong business relationships that foster individual and business growth.
- A team that wants to grow together and make a genuine difference.
About us:Why Findex? WriteyournextchapterAt Findex we are passionate about what we do and how we do it. Are you a big and bold thinker? Do you like to make meaningful change? Are you motivated by working in a business that puts clients first and embraces teamwork? Do you want to be part of a team that moves together, operates in a high trust environment and celebrates success? Do you take pride in delivering quality work, being accountable and maintaining high standards?If this sounds like you, we look forward to meeting you. Apply now!
PLEASE NOTE:Only candidates with valid working rights within Australia will be considered.Findex is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees and encourage applications from candidates with a variety of strengths, backgrounds and experiences.Note for Recruitment Agencies:This role is being managed by Findex Talent Acquisition and we will not accept unsolicited resumes/applications from Recruitment Agencies
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