Address The Museum has an exciting opportunity for a professional to join the Collection Information Systems team within the Collection Engagement business unit as a Digital Asset Management System (DAMS) Coordinator. This role is responsible for the day-to-day administration and use of the DAMS; works hands-on with the Digital Assets and data; and trains and supports users of the DAMS. The position also has a pivotal role in cohesively integrating use of the DAMS across the Museum’s systems and programs.
As the DAMS Coordinator you will:
– Ensure the reliable operation of the Museum’s DAMS and resolution of technical issues.
– provide day-to-day and long-range administrative oversight of the DAMS, ensuring connectivity and alignment of DAMS software and data with Museum’s content management system, Collection Management System, and integrations with other systems, as required.
– Work closely with the vendor to investigate and critically analyse system and business processes and identify opportunities for improvement.
– maintain technical knowledge of DAMS and other relevant systems development to enable effective operation and in collaboration with internal and external stakeholders, identify opportunities to improve existing software and processes in line with sector standards and business needs.
– develop and keep updated system and related documentation including user guidelines and training material.
– Together with the CS Support Officer plan, manage and deliver user training, provide input to projects, and provide helpdesk support to users.
– work collaboratively within Collection Engagement to ensure all collection systems are managed and data integrity maintained. This includes providing advice, support and testing activities for any system management or upgrade process.
– Together with the Manager, Collection Systems and Rights & Permissions:
o collaboratively work with other key Museum business units to develop and document business requirements, policies, procedures and workflows for the transfer, storage, management and delivery of Digital Assets and associated metadata
o collaborate with other key business units to support sustainable practices around the Digital Asset lifecycle and digital preservation to ensure long-term availability and integrity of a wide variety of Digital Assets.
o undertake system updates, configurations, specify business requirements, modifications, and developments to the DAMs, as required.
Support the Manager, Collection Systems and Rights & Permissions with reporting activities and other higher-level tasks as required.
The successful candidate for this position will have:
– experience and expertise in the management of DAMS, Media Asset Management Systems or similar databases and software systems, including metadata schema, standards and practices, file formats and data migration activities.
– Demonstrated analytical skills and problem-solving abilities, together with the ability to identify opportunities for software & data systems to better support a cultural organisation’s operations, collections, and overall vision.
– Strong communication, negotiation and collaboration skills, including effectively communicating technical issues to non-technical staff and working collaboratively with interdisciplinary teams.
Understanding of, and familiarity with, digital preservation standards and practices and digital imaging software would be an advantage.
Applicants must respond to each of the following selection criteria and include contact details for two referees in their application.
1. Demonstrated experience in the administration and development of Digital Asset Management system(s).
2. Experience in working effectively and collaboratively with interdisciplinary workgroups to investigate, analyse and document business processes and deliver software solutions.
3. Demonstrated initiative in the workplace to achieve results with excellent time management.
4. Knowledge of international standards, ideally within the cultural sector, in relation to Digital Asset Management and digital archiving practices, including metadata schema, file formats, control and management of Digital Assets.
5. Sound communication and negotiation skills, with strong conflict resolution skills and an ability to build effective relationships.
6. Well-developed written and presentation skills, specifically relating to the preparation and maintenance of user, technical and project management documentation.
7. Well-developed knowledge and understanding of the principles and practices of Workplace Diversity and Equity, Workplace Relations and Occupational Health and Safety and the ability to apply them to work practices.
Aboriginal and Torres Strait Islander people and those from culturally diverse backgrounds are encouraged to apply. The National Museum of Australia is an equal employment opportunity workplace.
The National Museum of Australia is committed to ensuring a child-safe and child-friendly environment. All employees are expected to demonstrate a commitment to, and support for these principles in theory and practice.
Eligibility
To be eligible to apply for this vacancy, applicants must:
– be an Australian citizen.
– undergo a number of pre-employment checks, including a police records check.
