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About The Team
Our Grocery & Retail business is a startup within Uber, a team focussed on growth and innovation, but with the support and leverage of Uber’s large global ridesharing and delivery businesses. We own the delivery of everything that isn’t restaurant food - think groceries, essentials, alcohol, pharmaceuticals, and (in the future) many more retail categories… We have bold ambitions for our Grocery & Retail business globally, having already scaled it to a $10b AUD ARR turnover and growing at 40%+ YoY – and we’re really only just getting started!
About The Role
Retail merchandising is a rapidly growing need within our Grocery & Retail business, focussed on providing consumers with easy access to a wide and inspiring selection of retailers and products on the Uber Eats app. As the Merchandising Lead, you will play a crucial role in curating, promoting and maximizing the visibility of retail merchants and products both in and out of the app. You will shape the future of our merchandising capability, collaborating closely with cross-functional teams, including Marketing, Commercial, Operations and Product, to deliver a seamless and personalized consumer experience.
Your Impact in Role
- Define, develop and scale our merchandising strategy, and in doing so shape the vision and future of the dedicated Merchandising capability in ANZ
- Provide thought leadership and collaborate closely with cross-functional teams involved in the merchandising process, including, but not limited to: local Marketing, Commercial, Ads and Operations teams, as well as global counterparts in other markets
- Own the seasonal calendar and other merchandising activation opportunities, partnering with internal and external stakeholders to bring campaigns to life in a cohesive way
- Drive the execution of in-app and out-of-app merchandising for Grocery & Retail, including creation, QA, testing, and ongoing optimisation of curated assortments - both for evergreen use cases and for seasonal moments
- Proactively define and establish best practices for content optimisation, considering channel, audience, timing, in-app placement, and other variables
- Monitor merchandising analytics; run competitive audits, leverage insights on category and product performance, and maintain a pulse on Retail trends to inform our strategy
- Manage the visual presentation of products throughout the marketplace and ensure the app is optimised for engagement and conversion
- Work with global Product teams to influence the product roadmap, advocating for the business and consumer needs of our market, and engage cross-functional teams on key merchandising related product roll-outs
The Experience You’ll Bring:
- 5-7+ years experience in marketing, digital marketing, merchandising, operations, and/or strategy roles with a desire to expand skill set; experience in Retail is required
- The ability to effectively blend creativity and analytics - you have an intuition for design, copywriting, and creative direction, and are equally excited at the prospect of leveraging data - market research, consumer insights, and internal reporting - to inform strategic decisions
- A track record of owning and executing cross-functional initiatives, with strong organization, problem solving, and time management skills
- A go-getter attitude; you’re willing to take a hands-on approach to get the job done and bias towards action
- Highly collaborative; you know how to engage and mobilise multiple teams to drive execution towards shared goals
- Excellent project management skills with a keen attention to detail
We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let’s move the world forward, together.
Offices continue to be central to collaboration and Uber’s cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.
*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to **************@uber.com.
