Residential Manager

Join a respected provider dedicated to enhancing the lives of seniors in NSW and SE QLD. Nestled in picturesque Coffs Harbour, our St Josephs Residential Aged Care home (112 beds) is currently seeking a skilled Residential Manager to oversee daily operations.
Leading a committed team, including Care Managers, a Workplace Educator, Administration Manager, Chef Manager, Lifestyle Coordinator, and Pastoral Care Coordinator, you'll ensure excellence in service delivery. Supported by a Regional Manager, Regional Support Manager, and business partners from Support Office, you'll manage financial performance, uphold quality care standards, and foster a safe, supportive environment.
Key Responsibilities:

• Uphold high-quality service standards aligned with Aged Care Quality Standards.
• Collaborate with residents and families to ensure satisfaction, resolve issues, and facilitate case conferences as needed.
• Manage financial performance, including resident occupancy, funding, purchases, and staffing costs.
• Provide leadership and coaching to clinical, personal care, lifestyle, pastoral care, and catering teams.
• Maintain a safe environment through effective risk management.

Required Skills and Experience:

• Tertiary qualifications in nursing, healthcare, or related field (Bachelor of Nursing preferred).
• Current registration with AHPRA as a Registered Nurse.
• Comprehensive knowledge of Aged Care Legislation & Quality Standards.
• Understanding of AN-ACC assessment process.
• Proven change management skills.
• Financial acumen, with ability to manage P&L.
• Strong leadership and management abilities.
• Customer-centric mindset.
• Proficiency in IT.

Benefits & Perks:

• Competitive salary package plus nonprofit salary packaging and meal entertainment benefits.
• Relocation assistance and 3 months accommodation provided.
• Leadership role with supportive management structure.
• Opportunity to make a meaningful impact on residents' lives.
• Access to discounted gym membership and CHL's Healthy Body and Mind Hub.

This role offers a unique opportunity to lead and contribute to a dynamic aged care community, ensuring residents receive the highest standards of care and support. Join us in making a positive difference.