Digital Specialist - Workforce Applications

Employment Type: Full Time Permanent

• 38 hour working week within a flexible WFH model
• Opportunity to work from our offices across Chatswood and St Leonards.
• Attractive salary, $122,850 – $139,559 per annum (plus 11% superannuation) and Annual Leave loading

About usWorking at eHealth NSW is more than a job. Every day, we set out to design, build and innovate world class digital solutions that will transform how healthcare is delivered to patients across NSW. It’s a genuine opportunity to join a team of technology professionals, health partners, industry leaders and academia to develop solutions that help save and improve people’s lives.Our people are at the heart of who we are. We are committed to a workforce that reflects the communities we serve and actively seek to recruit people from diverse backgrounds to build a supportive and inclusive workplace where our people can gain a sense of belonging, value, and opportunity.About the roleWe are looking for a Digital Specialist, Workforce Applications to deliver ongoing clinical application support and major service improvements by applying application specific technical expertise and relevant clinical knowledge to achieve optimal business outcomes.We understand flexible work is a priority for most people and have the systems and policies in place to support it. This may include a mix of working from home and / or in one of our offices in Chatswood and St Leonards.Health Manager Level 3, commencing salary from $122,850 – $139,559 per annum (plus 11% superannuation) and Annual Leave loadingFor more information, read the full .About youIf you are an Digital Specialist, Workforce Applications, with SQL skills, an understanding of the healthcare sector, and a desire to become part of a self-motivated team in the health care sector, then we encourage you to apply. The skills, knowledge and experience we are looking for in you include:

• Extensive experience in application support and maintenance in a large and complex/diverse service industry, and working with patient management and administration systems, integration services, database services including relevant qualifications or equivalent.
• Strong analytical skills including the ability to analyse and interpret information, problem troubleshooting and resolution, prepare written reports, deal with challenges creatively and achieve business focused solutions.
• Previous experience supporting and troubleshooting of HL7 interfaces.
• Proven capability in the use of Crystal Report software
• Experience in system and user testing of applications and use of appropriate testing tools and methodologies
• Superior experience and a record of achievement in leading a team and managing highly complex and large technical projects.
• Proven engagement, collaboration, and negotiation skills with a demonstrated ability to build, maintain and use relationships with customers and stakeholders.
• Demonstrated organisational skills and experience working in a high volume and demanding professional environment with a capacity to prioritise competing demands and achieve results with a customer focused approach.

If this sounds like you and you’re looking for a rewarding new opportunity, we would love to hear from you.Benefits of working for eHealth NSWOur people are at the heart of who we are. We are committed to a workforce that reflects the communities we serve and actively seek to recruit people from diverse backgrounds to build a supportive and inclusive workplace. We support our people with great benefits so they can support the patients and staff of NSW Health. These include:

• Flexible work options
• Skills and leadership development training programs
• Allocated day off per month
• Salary Packaging
• Health and wellbeing programs

More information about these benefits can be found on our .Valuing diversity and inclusioneHealth NSW is committed to providing a working environment that embraces and values diversity and inclusion. We welcome and encourage applications from diverse backgrounds, including Aboriginal and Torres Strait Islander people, people with disability and LGBTIQ+, for all advertised positions and have strategies in place to support you.For more information on the strategies in place to support diversity and inclusion, please visit our .How to apply * Click ‘APPLY FOR JOB’ button at the top.

• Attach your most up-to-date resume including your relevant skills, experience, knowledge (up to 5 pages)
• Provide written responses to each of the Selection Criteria in the questionnaire as below:

• Describe your experience and record of achievement in supporting clinical information systems and the ability to understand and translate business requirements to ICT solutions within a large and complex service environment, including relevant qualifications or equivalent.
• Describe your high-level experience in SQL or a SQL derivative and in change control management/version control process, the Software Development Life Cycle (SDLC), user testing, troubleshooting applications, the use of appropriate methodologies and developing quality documentation.
• Describe your demonstrated experience and understanding of relational database design and working with large and complex databases (preferably health databases) with proven capability in the use of MS Visio, Project, SQL Server, and Crystal Report software, including previous experience supporting and troubleshooting of HL7 interfaces.

If you require assistance or have any questions about the role, please contact Tony Shek on and quote REQ479652.If you require adjustments to the recruitment/interview process, please contact Hayley Cheng on .Applications Close: Sunday 21st April,2024Additional information

• This recruitment may be used to create a Talent Pool for similar future roles (ongoing or temporary) that may arise over the next 18 months.
• To be eligible for this role, you must have current Australian work rights (Australian citizen, permanent resident, New Zealand citizen with a current passport, or hold a valid visa with permission to work in Australia).

All NSW Health workers are required to have received 2 doses of a TGA approved COVID-19 vaccine or have an approved medical contraindication certificate. You will be required to show proof of your COVID-19 vaccination status prior to securing this role. Booster doses are highly recommended for all health care workers who have completed the primary course of COVID-19 vaccinations..