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Form of workWe’ve always been pioneers, and we’re proud to see that spirit in our people today. Our resilience has helped us through good and tough times, and it still drives us to keep pushing the challenging expectations today. Our corporate functions include Corporate Affairs, Public Company, Legal, Finance, Treasury, Industrial Relations, IT, Sustainability, People and Customer, supporting the CEO in making Qantas a market leading, global organisation.
As a Digital Content Specialist, you’ll be responsible for crafting and creating written content for our digital channels that helps guide, educate and inspire our customers. You’ll have a high level of expertise in digital copywriting and content design best practices to ensure delivery of SEO-optimised and accessible Digital Content that aligns with our content strategy and brand guidelines.
This role will work closely with product owners, experience designers, digital producers and subject matter experts to create engaging and user-centric copy to improve readability, usability and accessibility of our Digital Content. This could include involvement in customer research and competitor analysis, content mapping to understand our customer’s goals and pain points, contributing any feedback about content issues and working with internal stakeholders to deliver legally approved content for publication.
To be successful in this role, you’ll have a deep understanding of the way content has an impact on the user experience as well organisational commercial outcomes. You’ll also need to have an understanding of SEO and accessibility best practice, have the ability to turn complex information into something digestible and engaging for our customer, understand how to inspire and encourage action through content, and knowledge of how to design and write effective content pages. You’ll be a champion for brand voice, consistency and style and know how to adopt the right tone of voice based on customer need or channel.
You’ll have –
Why Qantas?
You’ll join a team where creativity and passion are encouraged. Our people come together to allow us to dream big and deliver successfully.
There are many different opportunities across our team, which means you’ll be able to grow both personally and professionally at Qantas. Your development is a priority for us – so that you can maintain the high standards our customers have come to expect and can continue to develop over time. You’ll be supported from day 1 with on the job training and coaching as well as our formal training opportunities. While you may start in this role, we’ve got a great track record of supporting our people to take their career in so many different directions, the destinations are endless.
The Qantas employee benefits program offers amazing benefits that extend well beyond travel.
Qantas is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. We encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply. If you have any support or access requirements, we encourage you to advise us at time of application. Your personal information will be kept confidential in compliance with relevant privacy legislation.
Be a part of something special and play your part in the Qantas story – get in touch today.
Applications closeon the 12th of May
Please note: Applications will only be considered for candidates who have the right to work in Australia / New Zealand without restriction or sponsorship.
