Director - Communications Centre

Primary Purpose

• Manage the provision of services by the Communications Centre, and the service’s radio communications infrastructure.
• Provide strategic and operational planning advice and management for the Chief Executive in accordance with the Ambulance Tasmania Business Plan or as directed by the Executive Director of Operations.
• Ensure the efficient and effective management of the Communications Centre by:
• Setting and monitoring performance standards, including operational, clinical and financial standards.
• Planning and implementing operational and strategic objectives for the Communications Centre to promote a culture of continual improvement and ensure high levels of operational resilience and redundancy.
• Supporting the provision of and effective use of information feedback systems relating to the Communications Centre to support meeting organisational objectives.

The Role

• Ensure the provision of services by Communications Centre is in accordance with the Ambulance Tasmania business plan or as directed by the Executive Director of Operations.
• Be accountable for all financial, administrative and operational functions and resources with the Communications Centre according to Ambulance Tasmania and Department of Health (DoH) policy and relevant legislation.
• Manage Ambulance Tasmania’s radio communications infrastructure.
• Provide strategic planning to facilitate the use of contemporary technology and work practices by the Communications Centre to ensure high levels of operational resilience and redundancy.
• Actively participate in an annual Performance Development Appraisal (PDA) and ensure PDAs are in place for all available staff within the Communications Centre.

Position Features

• Frequent communication with organisations and people outside the Department
• Intra-state and interstate travel is required

Details of Appointment

Fixed term, full time day work (with on-call), working 76 hours per fortnight, commencing as soon as possible for a period of 12 months.

*Please note that hours may be negotiated with the successful applicant

Classification 

Ambulance Tasmania Award, Manager Level 3

Salary

$172,924 per annum + 11% superannuation + access to salary packaging

• Salary range is in accordance with Ambulance Tasmania Agreement 2022

*Applicants should note that, for a period of twelve months from the date of publication, this selection process may be used to fill subsequent or similar vacancies.

Eligibility

Successful applicants will be required to meet the essential criteria:

• Registered with the Paramedicine Board of Australia.
• Holds a Bachelor of Paramedic Science or other qualification approved by the Service and relevant work experience with an additional qualification in management or equivalent.
• Current Driver’s Licence.

Applicants should note the following criteria are desirable:

• Management qualifications or substantial managerial experience at senior manager or executive level.
• Significant experience in ambulance operations with a focus on the emergency services communication function.

The Head of the State Service has determined that the person nominated for this job is to satisfy a pre‑employment check before taking up the appointment, on promotion or transfer. The following checks are to be conducted:

1. Conviction checks in the following areas:

• crimes of violence
• sex related offences
• serious drug offences
• crimes involving dishonesty
• serious traffic offences

1. Identification check
2. Disciplinary action in previous employment check.

Statement of Duties and any associated documents

You are encouraged to speak with the contact person once you have familiarised yourself with the Statement of Duties and any associated documents.  This will assist you to prepare an application more aligned with our specific needs.

•  512485 Director - Communications Centre MAN3B (August 2023) CSU.pdf
•  512485 Director - Communications Centre MAN3B (August 2023) CSU.docx

Applicant Guide

• Department of Health - Applicant Guide June 22.pdf
• Department of Health - Applicant Guide June 22.docx

How to Apply

Apply Online.  Please click the "Apply" button on this screen.  This ensures important questions about you are answered. 

You will be prompted to complete a 1-2 page application detailing your experience, skills and knowledge as they relate to the specifics of the role and selection criteria contained in the attached Statement of Duties.

A separate statement addressing each individual selection criteria is not required.

Please Note

• All attachments must be in Microsoft Word or PDF format.
• Referee details are submitted as part of the online application so make sure you have the contact details of two referees before applying.

For More Information

Ambulance Tasmania Recruitment
**************@ambulance.tas.gov.au