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Form of workAbout us
The InterContinental Hayman Island Resort will immerse you in the wonders of the Whitsundays, working in a five-star luxury environment which offers amazing career growth opportunities, professional training & development and provides a one-of-a-kind experience living and working in a tropical island paradise. We pride ourselves on a diverse and family friendly environment, and welcome applicants with primary school aged children as our island offers a State Primary School.
What’s the job?
As Director of Food and Beverage you are responsible for providing day-to-day leadership and strategic direction across the Food and Beverage operation of the resort; maximising financial returns, driving the development of people, creating, and maintaining unique guest experiences, executing on brand standards and building awareness of the resort, it’s product offerings and brand in the local community. In addition, the role is also responsible for ensuring compliance with all governmental regulations concerning health, safety or other licensing and applicable legislations requirements.
Your day to day
You will assume leadership of a sizable team spanning multiple Food and Beverage outlets, kitchens, and event venues. Reporting directly to the Resort Manager, your role entails close collaboration with senior management to ensure adherence to brand standards and the ongoing enhancement of team engagement and performance. Your duties encompass the development of comprehensive training initiatives, the establishment of performance benchmarks, and the implementation of human resources protocols, all while cultivating a culture rooted in collaboration and service excellence. Moreover, you will oversee the adoption of responsible business practices, encompassing safety regulations, environmental stewardship, and community involvement, alongside a focused effort on elevating the guest experience through brand consistency and proactive engagement.
Your role will necessitate the solicitation of guest feedback and the oversight of financial operations within the Food and Beverage department. This includes the preparation of annual budgets, cash flow projections, and sales and marketing strategies aimed at accurately forecasting financial outcomes and achieving desired performance targets. Additionally, you will analyse financial metrics to optimize revenue streams, ensure future profitability, and maximize return on investment across the Food and Beverage division.
What we need from you
- Bachelor’s degree / higher education qualification/ equivalent in Hotel Management, Culinary Arts, or related field plus 4 + years of related experience, including management experience.
- Must be able to speak local language.
- Must obtain certification or permits as required by local government agencies.
What we offer
- World class Staff Facilities including excellent Subsidised Accommodation with dedicated facilities including a pool, beach area, two gyms, bar, staff diner, laundry, movie room, corner store and sports fields.
- An exciting and ever-changing Staff Activities Calendar filled with an abundance of recreational activities such as tennis, yoga, meditation, hikes, markets, crafts and much more.
- Extensive Career Development opportunities with dedicated onsite trainers and an abundance of professional development including multi-hire programs, skills training, and optional courses.
- IHG Australia’s myBenefits program including paid birthday leave, wellbeing hub, employee room rates, service recognition celebrations & myPerks platform with an extensive list of lifestyle and retail discounts from over 400 of Australia and New Zealand’s most popular retailers.
