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SalaryDirector of Food & Beverage
Inspired by the creative journey of fashion, the Hotel Chadstone Melbourne MGallery provides guests with a layered and sensorial experience that is unique and without comparison. A sanctuary of style located on the doorstep to Chadstone – The Fashion Capital, our hotel offers the perfect luxury escape. Its unique design marries both exclusivity and comfort, allowing our guests to feel a sense of home during their stay, whilst transporting them into a world of glamour and opulence. Five star luxury and glamour creates the perfect setting for our team to create special moments that our guests will remember forever. Join us at Hotel Chadstone Melbourne MGallery, where we create stories that stay.
Job Description
What you'll be doing…
The Hotel Chadstone Melbourne MGallery is looking for an experienced Director of Food & Beverage with an extensive 5 star luxury background to join our team. This role will oversee all the Food & Beverage operations within our hotel including our restaurant, rooftop bar & lounge and conference & banqueting.
Central to the success of this role will be establishing a culture of operational excellence and team development across all outlets. As a natural leader with a passion for service, you will inspire our team to deliver a luxury experience for our guests. With a keen eye for detail and uncompromising standards, your extensive background in operations will be critical to elevating the Food & Beverage offering throughout our hotel.
Your key responsibilities include:
- Lead a team of culinary professionals and service experts, instilling a culture of excellence, attention to detail, and impeccable service.
- Both guest and team experience will be at the heart of all you do. You will lead from the front and your presence in the business will be felt by the team and guests alike.
- Implement and optimise operational processes to ensure seamless coordination between operational departments, creating an atmosphere of unrivalled efficiency. Attend regular operational meetings to ensure effective cooperation between departments.
- Drive success through strategic management of commercial initiatives with the leadership team. Your creativity will inspire the team to deliver beyond set expectations.
- Achieve excellent ratings for all food concepts and service delivery standards in hotel and industry reviews, including social media sites.
- Have a detailed understanding of the P&L and take ownership over the costs of the business, always striving to find efficient solutions whilst keeping the quality high and the experience unsurpassed.
- Work closely with the Executive Chef on menu development and to ensure exceptional food quality and consistency.
- Control labour and operating expenses through effective planning, budgeting, purchasing decisions, policy making, and inventory control while focusing on creative revenue generation solutions to maximise profit.
What we’re looking for…
- 5+ years’ experience in managing high-end, multi-outlet Food & Beverage operations in a luxury hotel environment.
- A leader who understands and delivers luxury, personalisation, recognition, lifestyle and creating memorable experiences.
- A natural at leading and managing others, you lead by example and create an environment where your team can be their best self.
- Passion for culinary excellence, a keen understanding of current industry trends, and the ability to elevate our dining experiences to new heights.
- Multi departmental budgeting and forecasting experience; a clear understanding of the financial expectations of a successful hotel Food & Beverage operation.
- An ability to manage the budget on a daily, weekly and monthly basis. You’ll be expected to report results with an understanding of the ongoing trends of the business.
What’s in it for you
- Highly competitive salary package
- Great benefits - worldwide accommodation and Food & Beverage discounts from you first day, Chadstone shopping centre discounts (at selected stores), free nights’ accommodation on your anniversary with Accor, free & confidential employee assistance program, discounted health insurance
- Live in Melbourne's South-East? Work close to home and avoid the CBD
- Endless learning & career development opportunities with Australia's largest hospitality group – Accor
- Industry-leading training and development opportunities with Accor Academy
- Work your way at Accor with flexible work arrangements
- Be part of a dynamic hotel environment with a supportive and fun team
Apply now to begin your journey with Hotel Chadstone Melbourne MGallery, we look forward to receiving your application.
