Dispatcher

Precise Plumbing & Electrical is a maintenance service company that is seeking to employ an enthusiastic, results driven individual to assist our operations service department.

Based in Welland in a brand new modern office, Precise has been delivering plumbing and electrical home maintenance for almost 25 years.

The dispatch position is a highly challenging and rewarding role and is responsible for ensuring that all technicians have allocated work, and are where they need to be, when they need to be there..

You will be required to make quick and accurate decisions in a very busy environment.
 

Your main responsibilities will be;

• planning and dispatching technicians as per skills levels, customer locations and workloads,
• calendar management,
• handling inbound technician phone calls,
• data entry, editing job cards and invoicing, 
• general administration duties.

To be a fit for this role you must;

• be able to work well in a fast paced and dynamic environment,
• have strong customer service skills,
• have excellent interpersonal and teamwork skills,
• have excellent communication and confident telephone manner,
• be computer literate, with knowledge in MS Office,
• be self-motivated,
• have excellent time management skills,
• show attention to detail,
• be results and goal driven, and
• possess geographic knowledge

Experience in a similar role is desirable, with further on the job training provided.

If you think you'd be a fit for this role, please forward your cover letter and resume today.