Dispatcher

An exciting opportunity has arisen to join the Motoring Dispatch Team on a permanent basis, working shifts between 6am - 11pm Monday to Sunday.Reporting to the Dispatch Shift Team Leader, this role is pivotal in delivering member service through efficient utilisation of roadside resources and managing the member relationship throughout their vehicle breakdown experience.What will you be doing?Dispatcher responsibilities involve a range of daily activities including:Efficient and effective allocation of resources to provide service in a timely manner to members in Western AustraliaCommunicating and influencing internal/external stakeholdersProviding a proactive and outstanding member experienceMaintaining a safe workplace for yourself and ensuring the safety of resources and membersCollaborating with colleagues to identify efficiencies with system and processesWhat are we looking for in you?Successful candidates will maintain demonstrated previous experience in a dispatch or logistics environment including:The flexibility to work various shifts Monday to Sunday between 6am - 11pmOutstanding communication and relationship building skillsA strong focus on service excellenceDemonstrated problem solving and decision-making skillsProven ability to work effectively in a team environmentAble to adapt and embrace change in a workplaceRAC are looking for people who are committed to building a safer, sustainable and connected future for West Australians. From Insurance, Auto Service Centres, Roadside Patrols, Travel, Security, Holiday Parks and Resorts to Finance - we are a diverse, profit for purpose organisation, that has been reinvesting our profits back into the WA community for more than 116 years.Supporting Diversity & InclusionRAC is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at the time of application or contact for assistance through the recruitment process.If you would like further information or a confidential conversation about this vacancy, please contact Lorretta Jackson (Talent Acquisition Partner) on 9436 4356 or lorretta.jackson@rac.com