District Parts & Service Manager

Subsidised motor vehicle | 13.5% superannuation | STI bonus Free onsite gym | Wellness centre | End of trip facilities | Discounted onsite cafe Flexible hours | Hybrid work from home and office | Free onsite car parking | New offices At Toyota we celebrate individual differences, and we strive to create a workplace that not only gives equal opportunities to people of all backgrounds and abilities but supports them to reach their full potential. Afterall, our people are our greatest assets. We do this through employee community engagement, mentorship, development and recognition programs and our annual Women's Conference. Together, we are Toyota. Toyota Motor Corporation Australia is well-recognised for offering: Subsidised motor vehicle 13.5% superannuation with subsidised income protection, life and total disability insurance Annual contribution to your private health insurance worth over $1800 Significant family vehicle lease and purchase discounts Flexible hours and workspaces, with a hybrid of working from home and in the office 10 days paid domestic and family violence leave Genuine career development: promotions, rotations, study assistance, paid study leave and paid professional membership Paid volunteer days to support your community and matched giving program 14 weeks paid primary carers leave, 4 weeks paid parental leave for secondary carers and superannuation paid on unpaid parental leave What you'll contribute to The District Parts and Service Manager is primarily responsible for supporting our franchisees (our Toyota dealers) with the implementation of strategic initiatives and best practice operations. In this role, you would also help our dealers access the necessary resources, expertise, equipment and support to maximise profitability, and customer satisfaction & retention. The role is part of Field Operations which is ultimately responsible for supporting our Toyota dealer network to give Toyota customers a great experience. This broad division covers all aspects of planning, coordination and execution of vehicle sales, fleet, aftersales, marketing, Dealer relationships and local franchise development activities to bullet proof the Dealer network and achieve customer satisfaction. In this role, you don't need to know the technical aspects of vehicle parts and servicing. You need to be willing to learn, a problem-solver, have great communication skills, be able to quickly build rapport and be highly responsive via phone, text and email. This is a Permanent Full-time role and is based at Sydney Olympic Park How you'll make an impact Professionally represent the Toyota brand and the regions aftersales strategic direction with regular dealer contact via onsite and virtual meetings. Grow the Toyota networks aftersales operations with best practice sharing and kaizen initiatives. Provide regular dealer feedback and strategic opportunities to key internal stakeholders. Build strong dealer and key stakeholder relationships to ensure policy and key program engagement. Your attributes - If you've got one or more, we'd love to hear from you! Degree qualification in Business, Commerce or equivalent experience Experience in sales and/or aftersales operations Experience in project management highly desirable Understanding of a franchise networkIf you don't see yourself fully reflective in every job requirement listed above, we still encourage you to reach out and apply. Research has shown that some people don't apply when they don't feel 100% qualified. We are committed to creating a more equitable, inclusive, and diverse company and strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientation and life experiences to apply. We look forward to receiving your application. Make your impossible, possible & apply today! You're welcome to find out more by visiting our careers page: www.toyota.com.au/careers.We are happy to adjust the recruitment process for your accessibility requirements, so please let us know during the recruitment process if there are any reasonable adjustments you may need during the interview process and your preferred type of communication, and we will be in touch to discuss your requirements.Toyota is an endorsed employer for all women; check out our benefits directly at WORK180. We don't require a cover letter or selection criteria to be addressed. Come with us and help create the future.