Donor Services / Administration Coordinator

Donor Services / Administration Coordinator

• Chatswood location, next to the train station
• Hands on, small and dynamic team
• Full-time permanent role, reporting to an experienced Operations Manager

Role SummaryThe successful candidate will be the first point of call for all incoming calls and visitors, and work within a small team to assist in providing high-level donor service for a wide variety of stakeholders on behalf of the organisation.You will report into the Operations Manager and support across the broader team across a variety of administration tasks.Key Responsibilities

• Be first point of contact for all incoming calls and queries for the organisation.
• Liaise with donors, suppliers and other stakeholders, providing high-level and prompt assistance when called upon.
• Manage the coordination and distribution of incoming/outgoing mail and courier services.
• Preparing donor correspondence, including the preparation and distribution of thank
• you letters as well as supporting other fundraising events and activities.
• Provide accurate record keeping within the CRM database, updating donor details when required.
• Maintain general office tidiness and stock, ensuring meeting rooms are set up correctly and kept clean.

Key CriteriaYou will have impeccable customer service skills and a warm and courteous phone manner and be very comfortable working in a small team environment.

• Previous administration experience, or experience in a similar role in the for-purpose sector.
• Computer proficiency across the Microsoft Office suite, with previous experience working with a CRM database.
• Attention to detail will be important in this role, especially in regard to data entry.
• A positive attitude and a growth mindset when problem solving in a small team environment.

How to ApplyTo be considered for this position please apply now with your resume directly through the advertisement. If you have any further questions, please contact Diana Linde at diana@beaumontpeople.com.au.Applications will be assessed as they are received.At Beaumont People we believe a diverse workplace is a happy workplace, and we love working with organisations that feel the same way. We encourage applications from people of all different backgrounds, including Aboriginal and Torres Strait Islander peoples, people from CALD backgrounds and people with disabilities.We do not discriminate on the basis of race, religion, sexual orientation, gender identity, national origin, age, disability, marital or parental status. Should you require a reasonable accommodation to be made for your application to be assessed we would be more than happy to discuss how that can be arranged.