Drfa Project Administration Support Officer

About Maranoa Regional Council: Maranoa Regional Council is a local government authority committed to serving and enhancing the communities within its jurisdiction. With a focus on community safety, environmental stewardship, and regulatory compliance, Maranoa Regional Council plays a vital role in ensuring the well-being and prosperity of the region.

About the Region: The Maranoa region, located approximately 500km west of Brisbane, covers 58,830km and is home to around 13,000 people. With a proud agricultural history, the region has experienced industrial expansion in the energy and tourism sectors.

Position Overview: To assist with the operation of the QRA Event 13 Flood Damage contract in the Warroo Directorate by providing high level administrative and customer support to the roles of Director and Overseer in Warroo.

Key Responsibilities:

Administrative Support:

• Provide telephone and in person support to internal and external customers throughout the QRA Event 13 Flood Damage contract. Provide project support / assistance to the Director and Overseer as required.
• Monitor performance against budget allocation throughout the QRA program.
• Undertake projects and tasks within scope of knowledge, skills and abilities, as directed.
• Maintain communication with the Overseer and Director to provide updates on Organisational operations, potential issues and/or other information that needs to be brought to the attention of the Overseer and Director.
• Provide logistical support with plant/fleet interfaces.
• Research, and review products or services to ensure the required standards are met to maintain quality assurance throughout the project.
• Prepare, coordinate and disseminate information for meetings, diary appointments, travel itineraries, accommodation bookings and catering arrangements.
• Maintain comprehensive knowledge of Council's policies relevant to the Directorate's key functions.

Council, Directorate & Stakeholder Meetings:

• Assist with the coordination and preparation of meetings for:

       o Department/team meetings

       o External and internal stakeholder meetings

Customer Service and Requests:

• Provide professional and efficient telephone and in person support to internal and external Council customers.
• Update and action customer requests within Council's customer request system, ensuring records are accurately updated and include relevant documents and correspondence.
• Monitor the status of customer requests to ensure they are marked as 'Completed/closed' within relevant deadlines.

Qualifications and Licences:

• Current C (Car) Class Driver Licence

Required Skills & Experience:

• Demonstrated experience working within a high level administrative environment with the ability toestablish and maintain positive relationships with internal and external stakeholders.

• Ability to liaise and network with stakeholders to source information for Council processes and documents.
• Demonstrated organisation and time management skills with the ability to prioritise and manage own workload despite conflicting pressures and changing circumstances.
• Strong attention to detail, and well-developed written communication skills with the ability to prepare clear and concise reports and correspondence and provide well considered and informed recommendations.
• Ability to interpret and apply relevant policies, procedures and legislative framework.
• Advanced computer skills, particularly in the Microsoft Suite of Software (Outlook, Word, Excel, PowerPoint), Adobe Acrobat and ability to quickly learn new computer programs and systems.
• Willingness and ability to learn new skills and apply new areas of knowledge e.g. within a legislative environment.
• Commitment to a team-based approach and experience in working with minimal supervision.
• Ability to demonstrate a strong commitment to Maranoa Regional Council's values and team goals.

Details and Benefits:

• Location: Surat, Qld
• Full-time - Fixed Term Position until 30th of September 2024
• Queensland Local Government Industry (Stream A) Award ? State 2017 - Level 4
  
• Superannuation & Annual Leave Loading
• 5 weeks annual leave
• 15 days personal leave
• Fortnightly Rostered Days Off (RDOs)
• Employee Assistance Program & Social Club
• Salary sacrifice facilities (rural remote rent assistance, novated leasing, additional super contributions)

How to Apply: please submit your:

• Covering letter stating why you are interested in the position and what you will bring to Maranoa Regional Council.
• Current resume (CV).
• Address the questions presented in the application form.

We recommend you prepare these documents before you commence your online application because you will be asked to upload them.

Click Submit

Maranoa Regional Council is an equal opportunity employer, and we encourage applications from candidates of all backgrounds. We actively support diversity and inclusion in our workplace. Applications will be reviewed as they are received, and interviews may be conducted prior to the closing date.

Applications from agencies will not be reviewed or considered.

This role will require reference checks, medical assessment including drug and alcohol screen, driver's licence check and criminal history check.

Council reserves the right to close the listing early if a suitable candidate is selected.

For more information:

Website: www.maranoa.qld.gov.au

Telephone: 1300 007 662