Duty Manager

Join Our Team as a Duty Manager at The Alexander Bar and Bistro!

Are you passionate about hospitality and eager to take on a leadership role in a dynamic environment? The Alexander, a bustling local pub known for its vibrant atmosphere and exceptional service, is seeking a dedicated Duty Manager to join our team.

Tasks & responsibilities

• Oversee all aspects of front of house/bar operations.
• Lead and inspire a team of dedicated staff, fostering a positive and collaborative work environment
• Handle customer inquiries, feedback, and complaints promptly and professionally
• Ensure exceptional guest experiences by maintaining high standards of service, ambiance, and overall customer satisfaction
• Maintain compliance with all relevant licensing, health, and safety regulations
• Monitor industry trends and competition to identify opportunities for improvement and growth
• Set-up and pack down of venue, including the TAB area.

Qualifications & experience

• Proven experience as a Duty Manager or similar role in a fast-paced hospitality environment.
• Exceptional leadership skills with the ability to motivate and inspire a team
• Excellent organizational and problem-solving abilities to handle multiple priorities effectively
• Outstanding interpersonal and communication skills to build relationships with staff and customers
• Passion for delivering exceptional guest experiences and a commitment to customer satisfaction
• Availability to work flexible hours, including evenings, weekends, and public holidays.

If you're passionate about hospitality and ready to take on a new challenge, we want to hear from you! Join us at The Alexander and be part of a team dedicated to delivering memorable experiences to our valued guests. Apply today by sending your resume and cover letter to our email, *****@thealexander.com.au

We look forward to welcoming you to our team!