Duty Manager

Who are we?

Pirate Life was founded in 2014. After a five-day journey across the Nullarbor Plain, we landed in Adelaide, established a brewery, and spent the next seven years building a brand. In that time, we’ve gone from three founders to a crew of over one hundred, built three venues across Australia with a fourth on the way, and cemented ourselves as one of the country’s most recognisable craft brands. 

Why Work with Us?

As a business, we’re passionate about crafting human connections. We go beyond just creating spaces and beverages, we build experiences and welcome people from all walks of life to connect with us and our brand. 

To achieve this, we strive for Pirate Life to be the best place to work in the industry – both in beer, and hospitality. We want our business filled with the most creative and committed people.  

At Pirate Life we’ve always done things differently, so we understand that an unconventional approach to hiring, retaining, and growing brilliant people is essential to building a strong culture and performance.  

Now, onto the good stuff, Pirate Life Hospitality has an exciting opportunity for a Duty Manager to join our team for our new venue in South Melbourne. The role really excites us because we’re not building another brew pub or taproom. We will deliver a vibrant bar + open fire kitchen with exceptional beer, good wine and an inclusive hospitality experience second to none. Think open, loud, smoky, exciting: an extension of our love for high energy food and booze experiences.   

Our ethos to venues and our guests is simple; create a warm environment to celebrate food, beer, music, good vibes and good people. Our approach to staff has always been about investing in them. Whether it’s through paid trainings, balanced rosters or personal development, we’re committed and transparent in the way we operate. Growth, learning, collaboration, and teamwork is what you can expect from working in a PL venue. 

This role will be no exception and have a huge focus on people. Hospitality to us is delivering the best possible customer experience and we work backwards from there. Our staff need all the tools and support to be able to give their best and as leaders in our business it would be your responsibility to support the Venue Manager and this kind of positive working environment. 

Benefits:

• A competitive salary reflective of experience & skill
• A company that truly values it’s people with a vibrant and engaging culture
• A hospitality role where work/life balance is encouraged and can be achieved
• A workplace that offers health and wellbeing initiatives
• Opportunities to represent the company at festivals and industry events

The role: 

We are on the lookout for charismatic, customer facing Duty Manager to join our South Melbourne team. This role will inspire and lead the day-to-day running of the venue, supporting kitchen operations and have a special focus on customer experience, people development and positive team culture.

Responsibilities include:

• Hands on leadership and accountability of the team
• Creating and maintaining an atmosphere where customer service comes first
• An ability to thrive under pressure and lead your team in a high paced environment
• Proven ability to be a proactive individual with strong organisational and time management skills
• Experience managing and understanding operational costs 
• A strong appreciation and compliance of workplace safety
• A love to lead from the front and set the best of examples

What You've Got

• Suitable experience in a similar role of hospitality management
• You’re driven by a delivering the best customer experience and making the venue (and the people in it) feel good
• Passion for the hospitality industry spanning across all areas including food and beverage.
• A keen interest in people, your team, and the ability to manage their development 

At Pirate Life, we have a code that represents our company values and demand for equality. We’re driven, positive and humble in our success. We value authenticity and individuality and above all, we care; about our people and our craft.  

This is a casual position, working a spread of shifts over a 7-day roster; including week days, weekends, nights and public holidays. 

Interested?

If you think you have what it takes, then hit apply and share with us why you want to join Pirate Life!