Duty Manager

The Colley Hotel Glenelg has been an iconic beachside hotel located in the heart of Moseley Square and is only metres away from the white sands and pristine waters of Glenelg Beach. 

We have been redeveloping here at the Colley and we are finally ready to swing the doors open in May to our new balcony bar and restaurant, Molly's. With views down Colley Terrace and Jetty Road, over Mosely square and through to the ocean, this architecturally designed space will certainly have heads turning. 

With this expansion the Colley needs to further grow its leadership team and are recruiting high performing Hospitality Duty Managers that have a passion to lead and deliver outstanding customer experiences.

Who are we looking for?

We are looking for motivated and passionate leaders to join our team at the Colley Hotel, overseeing multiple bars and restaurants.

We have casual positions for Duty Managers available for a commencement from the Monday 22nd April 2024.

Enjoy a great work culture, surrounded by pragmatic, experienced, and down-to-earth people, in a busy and vibrant pub that is growing rapidly. 

 Job Responsibilities

• Oversee the operations of bars and restaurants during shifts.
• Communication with both Front of House and Back of House staff
• Inspire and motivate staff to deliver an outstanding customer experience.
• Manage any customer concerns.
• Hands on support to Front of House staff as required.
• Incident management.
• Cash management.

Job Skills Required

Leadership

• Effective and consistent communication
• Strong interpersonal skills
• Conflict resolution both staff and patrons
• Confidentiality
• Cash Handling skills including balancing tills.
• Attention to detail.
• Highly organised
• Effective risk management 

Compliance requirements

• TAB accreditation
• Basic Gaming Training
• RP Badge
• Current RSA certificate

Operational perspective:

• Opening and closing procedures of Gaming Room
• Opening and closing procedures of TAB
• Opening and closing procedures of a hotel

These positions require the availability to work a rotating roster of days, nights, and weekends. Previous hospitality leadership experience essential.

 Qualifications Required:

RSA qualifications are required.

Gaming Certificates are desirable.

Responsible Persons Badge is required.

Must have current working rights in Australia. Only successful candidates will be contacted.

What will it be like to work for the Colley Hotel?

At the Colley Hotel, we know that our Team Members are the reason behind our success so in turn we are committed to ensuring that the Colley Hotel is a workplace where you can thrive and make time for what matters most.

All applicants for this role must be available to work a roster which includes weekends and lunch/dinner split shifts. 

How to Apply: 

Please submit your resume and a cover letter outlining your experience, skills, and qualifications and why you are the best candidate for this position to ***@thecolleyhotel.com.au