Duty Manager

Duty Manager
Sydney location - various location in Sydney
Competitive Salary & Generous Bonus Structure
A career defining role
The Company
IRIS Hotel Group spans multiple, well known, large turnover venues within NSW, with a variety of dining and entertainment offerings.
Due to expansion and redevelopment of existing venues, we are seeking an Duty Manager to join Iris Hotel Group. We pride ourselves on creating a culture within the team that reflects to our patrons, whilst consistently achieving profitable growth by establishing lifestyle venues and delivering an exceptional total customer experience.
The Role
We are looking for the best. Managers to assist in the operations of our key venues. An individual who recognises the strategic importance of the location and the rewards, both personal & professional, which accompany such a venue in such a prized location.
Reporting into the venue licensee you will lead your team through busy services periods ensuring a high level of customer service at all times. Coming from a strong hospitality background fostered around F&B, gaming, TAB & service your passion for providing a great product in a busy and sometimes pressured environment is always seen in your work. You always push to succeed in anything you attempt and surpassing targets is your passion.
If you are looking for a career defining role and seeking an avenue where you can grow then this is the role for you.
The successful applicant will possess:
A minimum of 2 years previous management experience and strong knowledge in all aspects of running a busy hotel, particularly from a gaming/wagering perspective.
Extensive background in a strong F&B orientated venue with proven results to show same.
Extensive knowledge of TAB and gaming operations and the required service levels to be top of the game, best of the best
A drive and passion to be recognised as the best venue operator in a tightly controlled market.
Current RSA & RCG certificates
A hands on approach to management
A friendly, self motivated personality with excellent people skills
A passion for the hospitality industry with the ability to create a positive and proactive working environment
The following attributes are also considered desirable:
A demonstrated understanding of industry related technology systems
An understanding of the inner south west corridor clientele and business drivers
Strong reporting and analysis skills
Proficiency in current F&B trends.
In return we offer the successful applicants:
Attractive remuneration package
Salary range 70k to 75K
Career progression
Tailored development plan
Extensive training program for all staff
Generous Bonus structure
If this sounds like you, please send through a brief cover letter along with a copy of your resume including current references.
• A relevant qualification of at least AQF Diploma level or equivalent is preferred (international is accepted).
• Two years of directly relevant full-time work experience in addition to the qualification mentioned above OR three years of relevant full-time work experience if no qualification is available.
Please note only short listed applicants will be contacted.