Education Services Officer (Peer Programs)

• Full time, Fixed Term until 20 December 2024, with the possibility of extension
• Exciting opportunity to support teaching and learning activities for the Centre for English Teaching (CET) + Learning Hub unit
• Base Salary HEO6 $95,860 - $103,341 + 17% superannuation

About the opportunity
As the Education Services Officer (Peer Programs), you will be responsible for the coordination, delivery and review of the peer mentoring, assistance and social support programs, along with customised programs for the CET + Learning Hub. This role will include work streams of student services, public relations, events and communications, staff services, data collection and reporting systems of complex projects.
You will oversee all aspects of peer facilitated and student engagement programs within the CET+ Learning Hub portfolios. This will include recruitment of Peer Facilitators and students for a wide scope of diverse peer facilitated programs, daily operations and administration support, and providing extensive feedback and reporting on these programs.
Your key responsibilities will be to:

• assist with the design, implementation, project management and actively promotion of programs to assist students with the transition into university life which include Speak and Connect, CET Group Study Programs and CET Engagement Program
• plan and schedule offerings aligned with the student lifecycle with both internal and external stakeholders through presentations and faculty events, orientation, graduation, Welcome Week and conferences
• create a work schedule for peer facilitators, including booking rooms, venue, equipment and assisting with programs logistics including catering and suppliers
• prepare reports and documentation including surveys, briefs and guides, statistical data and analysis, and follow up on recommendations and outcomes to implement continuous improvement in relation to the delivery of peer facilitated programs
• contribute to the professional development and ongoing support of CET+ Learning Hub peer facilitators
• support communications of activities of Peer Programs to students, including creating a range of marketing, promotional and training materials to staff and students.

About you

• tertiary qualifications and/or relevant work experience in a related field
• demonstrated experience in a digital work environment using specialised programs, database and information retrieval systems, in-house publishing programs, word processing programs and website maintenance
• ability to plan, design and develop systems and procedures for efficient resources allocation, work plans and outcomes.
• excellent communication and interpersonal skills, including the ability to liaise with staff at all levels, international students, and other areas of the university as necessary
• strong organisational skills and attention to detail
• strong working knowledge of Excel and other MS Office applications.

To keep our community safe, please be aware of our COVID safety precautions which form our conditions of entry for all staff, students and visitors coming to campus.
Sponsorship / work rights forAustralia
Please note: Visa sponsorship is not available for this position.
Pre-employment checks
Your employment is conditional upon the completion of all role required pre-employment or background checks in terms satisfactory to the University. Similarly, your ongoing employment is conditional upon the satisfactory maintenance of all relevant clearances and background check requirements. If you do not meet these conditions, the University may take any necessary step, including the termination of your employment.
This position is designated as involving child-related work. To undertake or remain in this position, you are required to apply for and obtain a Working with Children Check clearance in accordance with the Child Protection (Working with Children) Act 2012.
EEO statement
At the University of Sydney, our shared values include diversity and inclusion and we strive to be a place where everyone can thrive. We are committed to creating a University community which reflects the wider community that we serve. We deliver on this commitment through our people and culture programs, as well as key strategies to increase participation and support the careers of Aboriginal and Torres Strait Islander People, women, people living with a disability, people from culturally and linguistically diverse backgrounds, and those who identify as LGBTIQ. We welcome applications from candidates from all backgrounds.
How to apply
Applications (including a cover letter, CV, and any additional supporting documentation) can be submitted via the Apply button at the top of the page.
For employees of the University or contingent workers, please login into your Workday account and navigate to the Career icon on your Dashboard. Click on USYD Find Jobs and apply.
For a confidential discussion about the role, or if you require reasonable adjustment or any documents in alternate formats, please contact Lena Jiang, Recruitment Operations by email to lena.jiang@sydney.edu.au.
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Click to view the Position Description for this role.