El1 Assistant Director, People And Culture

The Aged Care Quality and Safety Commission (the Commission) was formed on 1 January 2019. The role of the Commission is to protect and enhance the safety, health, wellbeing and quality of life of people receiving aged care.

The Commission is the national end-to-end regulator of aged care services and the primary point of contact for consumers and providers in relation to quality and safety. Our vision is to support a world-class aged care system driven by empowered consumers who enjoy the best possible quality of life.

We aim to build confidence and trust in aged care, empower consumers, promote best practice service provision, promote quality standards and hold providers to account for their performance against the expected standards of care. We seek to promote an aged care system that develops safer systems of care, inculcates a culture of safety and quality, and learns from mistakes, while providing the oversight that can assure the community that aged care services are operating as they should, including working on continuous improvement.

Meet some of our People and learn more about the Commission and our Regulatory Strategy on our website www.agedcarequality.gov.au

Culture Capability and Performance- People and Culture

The Culture, Capability and Performance (CCP) team builds the people capabilities and workplace culture, and coordinates staff performance management, within the Commission. The Learning Development team, within CCP, works in partnership with Commission business areas to design and develop high quality learning products to support the uplift Commission staff capabilities.

Position Duties

The Assistant Director manages a small team of learning developers responsible for analysing learning needs and designing and developing quality learning solutions to support reform initiatives.

Leadership and accountability

• Lead and develop the Learning Development team within Culture, Capability and Performance
• Provide strategic advice, problem solving and issues management in relation to learning and development.
• Monitor work progress and the delivery of key projects.

Learning and development solutions

• Work with Commission projects and operational business areas to design and develop effective learning and development strategies and programs for their staff.
• Foster a learning culture through the promotion of learning activities.

Policy and systems

• Provide leadership in translating government policies into strategies and practices that support the Commission’s and the Government’s objectives.
• Apply work knowledge, policy, procedures and guidelines to support the consistent management and system improvement of Commission learning.

Program management & quality improvement

• Manage learning projects and/or lead the change and learning stream for large programs.
• Develop and maintain continuous improvement practices.
• Regularly review the effectiveness of learning and development approaches.

Stakeholder management

• Lead consultation with internal stakeholders about learning and development needs and activities, informed by human centred design principles and evidence bases.
• Collaborate on cross-agency projects to meet corporate objectives.

Position Eligibility Requirements

• Experience leading effective teams - including work, engagement, wellbeing and performance management.
• Demonstrated experience in leading projects. Experience delivering projects that involve providers, consultants and contractors is desired but not necessary.
• Understanding of adult learning principles, and experience applying this to a wide range of learning solutions.
• Excellent ability to use clear and influential communication skills to develop productive working relationships with internal and external stakeholders.
• Proven critical thinking and problem-solving capabilities. Experience using human-centred design principles and data to inform outcomes is desired but not necessary.
• Understand and actively demonstrate the APS Code of Conduct and Values.

Position Notes

Salary offered will be between $109,853* and $125,288* per annum depending on skills and experience. In addition, 15.4% superannuation will be paid.

*Note; these figures do not include the newly agreed APS Enterprise Agreement bargaining pay offer. 

Only candidates who hold Australian citizenship can apply. Appointment is conditional on successfully completing a national police check. For more information please visit www.apsc.gov.au/citizenship-aps

In your application please provide a statement of claims against the Eligibility Requirements in no more than 600 words.

Merit Pool established through this selection process may be used to fill this or future Ongoing and Non-Ongoing vacancies.

How to Apply?

1. Navigate to ‘Current Vacancies’ section of the careers page and locate the relevant job title. All documentation relating to the role and application process will be located here.
2. Click on the job title and at the bottom of the Advertisement you will be asked to create an account If you are a first-time user or to sign in to complete your application.
3. As part of your application you will be requested to complete a statement of claim and attach your Resume. Cover letter is optional
4. Click ‘Apply Now’ when you are ready to submit your application.

Please complete an online application form and submit to https://www.agedcarequality.gov.au/about-us/careers/current-vacancies by 11:59pm (AEST) on Wednesday, 13 March 2024. 

Only completed applications will be accepted. 

Contact Officer:

Please contact our recruitment team on (02) 9633 3*** or ***********@agedcarequality.gov.au for assistance with accessing our website or with lodging your application. Specific questions about the role can be directed to Duncan Given by emailing ************@agedcarequality.gov.au with Position title in the subject line.

Diversity and Inclusion

The Commission is committed to fostering a workplace with flexible work arrangements to support a diverse, respectful and inclusive culture for all staff. 

The Commission recognises the richness of Aboriginal and Torres Strait Islander cultures and is committed to the implementation of our Reconciliation Action Plan. The Commission values the unique knowledge and experience of Aboriginal and Torres Strait Islander employees which strengthens and supports our focus on protecting and enhancing the safety, health, wellbeing and quality of life of aged care consumers.

Further information:

For further information about the Quality Commission, office locations and other related resources, please visit https://www.agedcarequality.gov.au

For more information on the Australian Public Service, please visit http://www.apsc.gov.au/publications-and-media/current-publications/cracking-the-code/factsheet-4 and http://www.apsc.gov.au/publications-and-media/current-publications/cracking-the-code.