El1 Scrum Master

Australian Citizens with the ability to obtain Baseline Clearance residing in Australia only respond.

• Contract start 05 February 2024 to 12 months.
• Australian Citizen, Ability to obtain Baseline Clearance, Canberra, Richmond, Surry Hills role.

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Overview
The National Disability Insurance Agency, Office of the CIO (NDIA OCIO) is undertaking major work programs to deliver innovative fit-for-need ICT-based solutions to improve the National Disability Insurance Scheme. An exciting and rewarding opportunity exists for an experienced Scrum Master to help take NDIAs delivery to the next level, working as part of a passionate multidisciplinary team.
As a Scrum Master, you will have an important role in a major transformational program with Salesforce as the core solution platform. You will embed your deep knowledge of agile practices, principles and cultures into the way of working on the program, uplifting the capability and performance of the delivery squad. You will assist the Delivery Director with your practical best practices, building upon your already-established track record in delivery of substantial Salesforce-based solutions.
Duties

• Facilitate and lead agile ceremonies.
• Contribute to larger Release Train activities at the direction of the Release Train Engineer.
• Support and empower your team.
• Provide recommendations and manage outcomes through leadership.
• Create and manage backlog, sprints and blockers.
• Support implementation of CI/CD, including Agile and DevOps practices and tools in a maturing environment.
• Manage relationships with and between Agile squad members and other stakeholders to proactively promote and achieve streamlined adoption of delivery processes.
• Build strong working relationships and trust with the business and other Stakeholders through strong repeated delivery.
• Support resolution of issues and work with other technical teams deliver technical focused outcomes.

Every application requires to address selection criteria as part of application submission.
Essential Criteria
1. 35 years ICT industry experience in a technical team leadership role with demonstrated understanding of Agile SAFe SDLC and end to end software delivery
2. At least 2 years experience as a Scrum Master for Salesforce-based solutions.
3. Scrum Master Certification.
4. Experience coaching in agile methodologies, techniques, systems, and tools.
5. Strong interpersonal and communication skills, with an ability to influence team culture and lead by example.
6. Proven experience in facilitation, conflict resolution, and driving continual improvement.
Desirable Criteria
1. Health industry experience.
2. Experience with one or more of the following: Salesforce Service Cloud, Salesforce Health Cloud, Salesforce Community Cloud.
3. Experience in people management
4. Comfortable with new ways of thinking about accessibility and enthusiastic about accessible design & development will be highly regarded.