AddressMaxima is an Australia-wide not-for-profit community organisation and NDIS Provider. We operate on the ground in more than 70 locations across Australia, working towards a more inclusive Australia by supporting people into meaningful employment and providing better opportunities for economic and community participation. We reframe what’s possible for job seekers, NDIS participants and employers. We build our services around what you need, your goals and your strengths.
Maxima’s expanding footprint over its 35-year history enabling a significant extension of services to new and existing clients and customers. Maxima’s scope includes Temporary and Permanent Recruitment, Apprenticeships and Traineeships, NDIS plan support coordination and health services to people living with disability through Allied Health Services, First Nations Employment Services and Specialised Employment Services including DES, NDIS and employability training. Our combined offering is one of the most extensive not-for-profit recruitment, training and employment services in Australia, employing 480 staff nationally.
Maxima is driven by a desire to make a real difference and our staff are rewarded every day by the life-changing outcomes we create for our customers.
The Position
Work with our customers to help build their skills, experience and confidence in supporting them to find meaningful employment, by identifying their career aspirations and assisting them through their journey.
You will have…
Experience in providing excellent customer service, with a strong passion in helping people secure meaningful employment. Your desire to assist individuals and contribute to achieving business goals, will make you a good fit for the Employment Consultant role.
Your responsibilities will include…
- Identifying individuals’ strengths, skills, abilities and employment aspirations
- Sourcing suitable employment opportunities for customers
- Delivering outstanding customer service to customers and employers
- Developing and maintaining relationships with local employers and community based organisations, to create and sustain employment opportunities
- Engaging, networking and interacting with local community groups to promote Maxima’s services
- Providing individualised support to customers in resume building, interview preparation and job searching
- Creating and implementing job plans with the customer that support a pathway to employment
- Providing guidance and support to customers through training and other support services
- Maintaining up-to-date records of interactions with customers’, job placements and program outcomes
This is a fixed-term, full-time role, working Monday to Friday, 9.00am – 5.00pm. The role is located at our Subiaco office.
We offer continuous training and development to support your professional development within Employment Services, enabling you to progress and thrive in your career.
What will you need to succeed?
You will demonstrate drive and compassion, working closely with our customers to inspire them and assist them to find and retain employment and possess the following;
- Outstanding customer service
- Ability to achieve individual and team KPIs
- Ability to engage with the local community and build strong networks
- Strong administration skills including maintaining documentation
- Case management experience (desirable)
- Demonstrate knowledge of Disability Employment Services and/or Employment Services (desirable)
- A current driver’s licence, National Police Check, relevant State/Territory Working With Children Check and NDIS Worker’s Clearance, or be willing to obtain.
What We Offer
- A purpose driven work environment where you can make a real impact
- Competitive salary and benefits package inclusive of ; Salary Sacrifice, Annual Leave Loading and Volunteering Leave
- Employee Assistance Program
- Professional, positive, and community-focused culture
- Training and development opportunities
How to Apply
Click ‘Apply Now’ to complete our online application form and attach a copy of your resume and cover letter.
Maxima believes in the strength of a diverse workforce. We welcome applicants who have a disability, identify as First Nations, are from culturally and linguistically diverse backgrounds or are members of the LGBTQIA+ community. The life experiences of our employees help us build strong relationships with our customers and enables us to deliver services that benefit all members of our community.
If you need an adjustment in the recruitment process, please call (1300 629 462) or email ***********@maxima.com.au and advise us of your preferred method of communication.
