AddressReady to be part of Queensland’s “FUN” Industry?
We are very fortunate to live in Queensland where we have an industry intent on hospitality, high standards of service, and tremendous people. Come and join us!
Employment Relations Advisors are the first points of contact for member Employment Relations queries, and work with hospitality employers to achieve positive staffing outcomes.
QHA are recruiting for a full-time Employment Relations Advisor to join the department on a Maternity Leave cover fixed-term contract.
Who are the QHA?
The Queensland Hotels Association is the peak industry body that represents the hospitality and tourism industry right across the state.
We exist to ensure the best future for our members and work to connect them with their communities, represent them to government, and ensure their businesses continue to thrive.
That’s the same message whether they are a local country pub, an accommodation hotel in a tourist hot-spot, or any one of the great hotels offering food, entertainment and good times right across Queensland.
Located in the Brisbane CBD (a short walk from Central train station), the QHA is a registered industrial organisation of employers at both State and Federal levels, and a Registered Training Organisation.
About the role:
This is a great opportunity to enter into the field of Employment Relations, to develop your career and gain exposure to all components of workplace relations.
Key responsibilities include:
- Provide timely advice, both verbally and in writing, on all workplace relations matters, including Modern Awards, industrial legislation interpretation, public holidays, performance and disciplinary action etc.
- Long service leave calculations and assistance in the development of wage guides following the annual wage decision;
- The development and authoring of QHA publications and other Employment Relations material, including fact sheets on NES/Award entitlements, guides and bulletins;
- Participation in monthly ER webinars and training programs for members;
- Undertaking general administrative duties as required;
- Development of meaningful relationships with ER contacts employed by the QHA’s members and with other key stakeholders; and
- Other duties as required by the Employment Relations Manager.
Relevant skills
The successful applicant will have experience in, or the ability to acquire the necessary skills, in the areas of Employment Relations or human resources. Ideally, this role would suit a candidate with experience in the ER field, or a successful university student completing their studies in ER.
Obviously for a role like this, you need excellent interpersonal skills and not just “talk the talk”. You will need to prove you can build productive relationships.
You must also be able to demonstrate that you have a high attention to detail and the ability to work on multiple priorities at once – otherwise it just won’t work.
Teamwork is key as we are a small, lean machine that is incredibly active in our industry. None of us can do this on our own. The QHA team around you will help you, if you help them – it really is that simple. Be prepared to pitch in with whatever task is needed.
Specifics include:
- Demonstrated working knowledge of the Fair Work Act 2009 and associated legislation, as well as modern awards;
- The ability to provide accurate verbal and written advice to members and stakeholders on matters related to ER;
- Excellent research skills;
- Exceptional organisational skills and the ability to effectively manage several tasks at the same time;
- Demonstrated high level communication and interpersonal skills, in particular, the ability to communicate complex matters into an easy to understand and implement manner;
- Demonstrated ability to analyse issues, establish a course of action and adopt a pro-active attitude with minimum direction;
- High attention to detail;
- Knowledge of Microsoft Office;
- Current drivers license; and
- Demonstrates initiative, capacity to work without supervision and confidence in decision making.
What you get for being the best
You get to be part of almost everything that moves in the QHA. Events include huge annual awards galas, race days, conferences and multiple staff events – this could be anywhere in the state from Birdsville to Torres Strait, or down to the Gold Coast!
Specifics include:
- Competitive salary
- Excellent deals through QHA’s relationships with superannuation, health insurance and salary sacrificing providers
- Central office location in Brisbane City
- Training development opportunities
- Additional paid community leave (volunteering)
- Health and wellbeing initiatives including access to mental health support through our Employee Assistant Program, annual flu vaccinations, and weekly fruit deliveries
How do I get onboard?
Applications must include both a resume and separate cover letter addressing your suitability for the role.
Please address your application to the Employment Relations Manager and send it to: *****@qha.org.au
