Jobs Advisor - Helensvale

Are you passionate about helping people find meaningful and sustainable employment? Do you have experience in case management, career coaching, or employment services? If so, you might be the perfect fit for our Jobs Advisor role at Enterprise & Training Company Limited (ETC).At Enterprise & Training Company Limited (ETC) we take care of our people and offer training and development opportunities PLUS a huge range of staff benefits including salary packaging, paid birthday leave, a staff incentive program and more. You get all this, while helping to make a difference in the lives of people in our community.ETC currently has an opportunity available for a dynamic and influential Jobs Advisor in our Helensvale office.About the role:ETC is a leading provider of Workforce Australia Services (WAS), a program that supports job seekers to overcome barriers and achieve their employment goals.As a Jobs Advisor, you will work with a diverse range of clients, providing them with personalised support and coaching throughout their journey. You will also work collaboratively with other ETC staff, employers, and community partners to create opportunities and outcomes for your clients.This is a full-time position with the option of a monthly accrued day off and other flexible working arrangements.You will also enjoy a range of benefits, including training and development opportunities, salary packaging, paid birthday leave, a staff incentive program, and more. Most importantly, you will be part of a caring and supportive team that makes a difference in the lives of people in our community.The ideal candidate for this role will:

• Love working in a productive and collaborative team environment
• Have drive and passion for helping others
• Provide great customer service
• Be able to meet business objectives

While no Employment Services experience is needed and full training will be provided, we have found people from Retail, Call Centre, Customer Service and Administration backgrounds have transferrable skills to make a successful career change into Employment Services.No direct experience is required for these roles, however there are some things that are required:

• A recent, clear National Police Check
• A current Working with Children Check / QLD Blue Card
• Experience in case management, career coaching or employment services, preferably Workforce Australia or DES
• Exceptional communication skills and a high level of computer literacy
• Strong administration skills
• Current Driver’s Licence and the ability to travel between different ETC sites

Please review the full Position Description for further details on the role which is available after clicking 'Apply Now".How to apply:Click the "Apply Now" button and upload your Resume and Cover Letter (saved as ONE document) to our recruitment portal.Applications must be submitted through ETC’s recruitment portal to be considered for the role therefore emailed applications will not be accepted.Applications close:Thursday, 02 May 2024 at 11:59 pm. Please be advised that ETC reserves the right to close applications early if a suitable candidate is identified prior to the close date.More information:For more information about this role, please contact Ebony Satala, Operations Manager Employment via email at ebony.satala@etcltd.com.auWe are an equal opportunity employer and promote great working conditions. We welcome applications from Aboriginal and Torres Strait Islander people, people with diverse cultural backgrounds, mature aged workers and people with disability.Our robust recruitment practices are strictly adhered to during the application and interview process. Applicants should be aware that ETC carry out a variety of reference checks including a National Police Check and that a current Working With Children Check/Blue Card must be provided prior to commencing employment.ETC is committed to providing a safe environment in which children’s rights, needs and interests are met. We create a culture, adopt strategies and take action to promote child safety and wellbeing and prevent harm to children and young people. ETC is committed to implementing practices in keeping with the .