Enabling Courses Administration Support Officer

• Administration role that supports student Enabling Courses
• Large organisational benefits in regional location
• Hybrid work arrangements available

The Role

• Full Time, Continuing
• Level 4 - $68,892 - $74,785 pa (plus 17% superannuation)
• Albury-Wodonga, Bathurst, Dubbo, Orange, Port Macquarie, Wagga Wagga

As the Enabling Courses Administration Support Officer you will support administrative, procedural, and operational systems, tasks and processes necessary for the effective delivery of the three Enabling Courses at Charles Sturt University: The Access Charles Sturt Entry Course, the Undergraduate Certificate in University Preparation and the Studylink suite of subjects.

Administrative support to processes and systems include those pertaining to subject enrolment, student progression, retention and transition, the commencement and conclusion of teaching periods, the contracting of sessional academic staff and the monitoring of the CRM. You will work collaboratively with academic and divisional staff and will be expected to develop a sound working knowledge of relevant policies, procedures, rules, and requirements.

To be successful you will have:

• Qualification and/or work experience relevant to the role requirements;
• Ability to conduct data entry and other computer-based functions
• Strong communication skills
• Attention to detail with ability to interpret policy, maintain data integrity, resolve problems for clients and assess performance.
• Demonstrated ability to identify potential improvements in operational efficiencies through system and process enhancements.

The successful applicant will need to produce, satisfy and maintain a "Working with Children Check", in accordance with the Commission for Children and Young People Act (NSW).

Application Requirements

Applicants are expected to apply online and provide a 'statement of suitability' demonstrating their skills, knowledge and/or experience relevant to the position (referencing the selection criteria in the position description).

If you experience difficulties applying online or for further information on completing the application process please visit our how to apply page or contact us.

This position is open to Australian Citizens and Permanent Residents; or applicants who hold a current valid work visa commensurate with this position.

About Us

We are a university of the land and people of our regions. True to the character of regional Australia we have gumption, we have soul and we collaborate with others. We develop holistic, far-sighted people who help their communities grow and flourish.

The Wiradjuri phrase yindyamarra winhanganha means the wisdom of respectfully knowing how to live well in a world worth living in. This phrase represents who we are at Charles Sturt University - our ethos. It comes from traditional Indigenous Australian knowledge, but it also speaks to the mission of universities - to develop and spread wisdom to make the world a better place.

Harnessing technology, we thrive as a distributed yet connected community, welcoming and engaging with people across Australia and the world.

The Division of Student Success focuses on delivery of para-academic support for students as well as enabling and transition programs through four key areas: Enabling and Transition Programs, First Nations Pathways, First Nations Student Connect and Student Skills. Through inclusive practices the division builds aspiration levels for higher education, enhances participation in chosen courses of study through retention strategies and enables people to make smooth transitions into university and the workforce. We work collaboratively with faculties and divisions, community, and industry to enhance students university experience.

Charles Sturt offers a great work-life balance, professional development opportunities and generous financial benefits.

Charles Sturt University is an equal opportunity employer committed to diversity and inclusion. This is demonstrated through our Athena SWAN Bronze Institutional Award and our participation as a member in the Australian Workplace Equality Index. Applications are encouraged from Indigenous Australians; people with a disability; women (particularly for senior and non-traditional roles); people who identify as LGBTIQA+; and those from culturally and linguistically diverse backgrounds.

Further Information

Additional information is available in the Position Description or by contacting:

Carolyn O'Dwyer | Manager, Enabling and Transition | *******@csu.edu.au | Ph: 02 6051 9***

Closing Date: 11pm, 27 February 2024