Engagement Assistant

Please be advised that scheduled maintenance is to be undertaken on Saturday 22nd June 2024 from 5 AM to 8 AM (AWST) and the system will be unavailable during this window.Convenience Buttons:Engagement AssistantSalary: Level 2, $70,432 - $75,516 p.a., Public Sector CSA Agreement 2022
Location: Carnarvon
Unit/Division: Regions
Work Type: Fixed Term - Part Time, Fixed Term - Full Time
Position No: Pool Ref 14537
Closing Date: 2024-07-05 4:00 PM
Attachments: -
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-We currently have 1 x Fixed-Term Full Time Vacancy available for immediate filling for a period of up to 24 months.A Pool will also be running for a period of 18 months.The Department recognises Aboriginality as a genuine qualification for this position under 50D of the Equal Opportunity Act 1984. To apply, you must be of Aboriginal or Torres Strait Islander descent, identify as Aboriginal or Torres Strait Islander and be recognised as such by the Aboriginal and Torres Strait Islander community.About usThe Western Australian Museum is a vibrant centre of inspiration, learning and enjoyment for everyone. It preserves, documents and shares collections relating to the State’s natural and cultural heritage. It collaborates with people across Western Australia to share the stories and voices of diverse communities. It works alongside national and international organisations, contributing to global research, promoting life-long learning, and developing and hosting world-class exhibitions.About the roleThe Engagement Assistant’s primary purpose is to enhance the Gwoonwardu Mia Aboriginal Heritage and Cultural Centre’s public profile through the delivery of high-quality customer service and positive interaction with the public.This position is responsible for presenting/facilitating a range of educational and interpretive experiences to diverse audiences including school groups, public and special interest groups.This role also provides a retail and merchandise service to visitors as well as supporting the Artist in Residence program.About youThe ideal candidate for an Engagement Assistant position within Gwoonwardu Mia would possess a strong understanding and appreciation of Aboriginal culture, traditions, and history. They should have excellent communication skills, be passionate about preserving and sharing Aboriginal knowledge, and be respectful and culturally sensitive in their interactions with community members. Additionally, the ideal candidate would be organised, creative, and have experience in supporting events. A willingness to learn, collaborate, and adapt to the needs of the community would also be highly valued.The successful applicant will be expected to:

• Present/facilitate a range of engaging, fun, educational and interactive experiences for diverse audiences both onsite and offsite where required.
• Work as a member of the Gwoonwardu Mia team to ensure effective delivery of existing programs, including after-hours and on weekends on occasion.
• Assist with the development and implementation of programs, whilst ensuring the comfort, safety, and enjoyment of participants with use of problem-solving skills and initiative, where required.
• Always maintain excellent customer service.
• Maintain knowledge of current Cultural Centre initiatives and direction.
• Perform retail duties in the Gallery Shop including using the electronic Retail Operating system and promoting shop merchandise.
• Support the ‘Artists in Residence’ program.
• Contribute to the ongoing upkeep and presentation of the Gwoonwardu Mia site and facilities.
• Other duties as required with respect to the scope of the position.

How to applyPlease ensure that you review the attached Job Description Form (JDF) for further information about the work-related requirements (Selection Criteria) of this position. This information will assist you with the preparation of your application.We require you to submit:

• A current, comprehensive CV including the contact details of two Referees.
• A statement of no more than 2x Pages outlining your skills and abilities relative to the following essential work-related requirements of the role:
• Aboriginality (under Section 50D of the Equal Opportunity Act) is considered essential.
• Evidence of good interpersonal, oral communication, and team participation skills, with experience in liaising with the public and community and providing customer service in a retail environment.
• Ability to work independently in a team environment to achieve a diverse range of tasks utilising problem-solving skills.

The remaining work-related requirements will be assessed at a later stage in the recruitment process.Please ensure that you allow sufficient time to submit your application, as late applications will not be accepted.To submit your application, click “Apply for Job” button at the bottom of this page. Emailed applications will not be accepted.If you experience technical difficulties applying online, please contact the RAMS Helpdesk on 1300 733 056, in the first instance. For information about the process, you can contact Human Resources on (08) 6552 1718.Further InformationIf you would like further information on this opportunity please contact, Barry Bellotti, Regional Manager Business and Strategy, on 0482 567 241.Eligibility to ApplyTo be eligible for appointment, applicants must have a valid Work Visa (for fixed term appointments), or be an Australian citizen, permanent resident, or have a visa to live and work indefinitely in Australia (for permanent appointments) at the time of application.A current (within 6 months) National Police Clearance Certificate will be required prior to commencement of employment, as per the Department’s Police Record Screening Policy.We also require the following:

• A valid Working with Children Check.

Equity and DiversityThe WA Museum is an equal opportunity employer and is committed to creating an equitable and diverse working environment and providing opportunities for Aboriginal and Torres Strait Islander people, people with disabilities, people from culturally- diverse backgrounds, and young people. The Museum values the importance of a work environment which is representative of the wider community, and which supports a variety of perspectives.Accessibility: If you have any communication or access needs that require adjustment to allow you to participate in this recruitment process, please contact the National Relay Service on the following numbers:

• TTY/Voice calls - 133 677
• Speak & Listen - 1300 555 727
• SMS Relay – 0423 677 767

Subsequent VacanciesApplicants found suitable, but not recommended for this vacancy, may be considered for subsequent, similar vacancies at the WA Museum and the Department of Local Government, Sport and Cultural Industries (DLGSC) for a period of twelve (12) months, in accordance with Part 5 (General Appointment) of the Commissioner's Instructions No. 2: Filling a Public Sector Vacancy.