Engagement Officer

• Full-time role
• Based in Redfern NSW
• Flexible working environment 

Cultural Perspectives is looking for an experienced, highly motivated and dedicated Engagement Officer to join our Sydney-based team in a full-time position. Cultural Perspectives is Australia’s leading full-service communications, research and engagement agency that specialises in multicultural communications and engagement with culturally and linguistically diverse (CALD) audiences across Australia.

Applicants from culturally and linguistically diverse backgrounds, people of Aboriginal or Torres Strait Islander descent are strongly encouraged to apply.

The Cultural Perspectives Group has been operating since 1994, as sector leaders in research, engagement and communicating with culturally and linguistically diverse (CALD) and Aboriginal and Torres Strait Islander communities in Australia. Today it comprises of three business divisions dedicated to connecting with diverse communities in Australia through delivering continued high-quality research, successful engagement, and effective multicultural campaigns.

We are marketing, communications, community engagement and research experts helping our clients connect and engage with the fastest-growing markets in Australia. Our focus is on connecting people, communities, and organisations through diverse perspectives, to governments, civil society and the corporate sector, ensuring the culturally safe exchanges of information, stories and experiences.

Engagement is part of Cultural Perspectives’ core business. We pride ourselves in being able to connect clients directly with diverse communities using our strong community links with diverse communities across Australia. Cultural Perspectives carries extensive experience engaging with culturally and linguistically diverse communities, as well as a team of International Association for Public Participation (IAP2) certified engagement professionals.

Our team has planned and implemented high-level engagement strategies that achieve effective and long-lasting relationships for government, community, and corporate sectors. We have maintained a respected reputation throughout diverse communities and a high ethical standard for more than 25 years for community engagement. Our work spans multiple policy contexts

The Engagement Officer position will support the engagement team in delivering high-level engagement strategies for our clients. The Engagement Officer will report to the Engagement Lead. The position entails

• Work with a highly collaborative, client-focused team committed to best practice when working with people from culturally and linguistically diverse backgrounds
• Build and maintain strong relationships with community representatives and stakeholders to support the successful delivery of engagement projects and activities
• Successfully project-manage the development and implementation of community and stakeholder engagement activities specific to projects/campaigns so that they are delivered on time and on budget
• Develop, implement and report on best practice engagement strategies to engage a range of different communities and key stakeholders on key policy areas. 
• Work closely with our Communications team to deliver multifaceted communications campaigns into culturally and linguistically diverse communities
• Provide support and input in responding to Federal/State/local government tenders and consultancy requests
• Conducting analysis of consultation outputs and preparing detailed written reports and verbal presentations.

To be successful in the role, you will need to demonstrate the following.

• Minimum 2 years’ experience working in the area of diversity and inclusion (includes engaging with CALD sector, multicultural affairs, diversity practice, social justice)
• Demonstration for passion for working with CALD communities
• Strong understanding of multicultural community structures and organisations and the roles and functions will be highly regarded
• Exceptional interpersonal skills and an ability to work with a broad range of people from a variety of backgrounds and experiences
• Very strong organisational skills, with the ability to manage several projects and tasks concurrently with tight deadlines
• Understanding of community demographic data and ability to compile community profiles
• Excellent verbal, written, presentation and cross-cultural communication skills
• Strong competency in all Microsoft Office applications particularly Excel, Word, PowerPoint 
• Availability to travel within Australia occasionally, as required
• Team oriented 
• Demonstrated ability to build strong client and stakeholder relationships

• Tertiary level qualifications in Community Development/Social/Public Policy (or similar)

To apply for the Engagement Officer position, please email your CV, a cover letter and a document outlining your responses to the selection criteria to Jess Willis at ****@culper.com.au 

Please download the application document from our website, https://www.culper.com.au/work-with-us  

The cover letter needs to include:

• The position you are applying for; and
• Your current contact details.

Your CV should detail:

• Your employment history, including dates and a brief statement of duties for previous roles.
• Your education history.

Your additional document should clearly explain:

• How your skills and experience meet each listed criteria.

You should also ensure you are able to later provide contact details for two professional referees (at least one current or previous line manager).

Applications that do not address the selection criteria will not be assessed. 

This position will be open until it has been filled, but preference will be given to applications received by 5pm Friday, 16th February 2024.

At Cultural Perspectives, we provide our employees with excellent working conditions, a modern, respectful, collaborative culture, ongoing support, and flexible work arrangements.