Enrolments Advisor

Why work with us?

Firstly, the perks are pretty amazing! We offer amazing flexibility (including remote work), ongoing learning and development so you can have an amazing career, AND an incredible environment to work in, both online and in the office!

But that's not all… There's a heck of a lot more perks that are going to blow your mind! Just ask!

Who is RMIT Online?

A subsidiary of RMIT University, RMIT Online provide world-class digital learning experiences leaning into the future of work. We are a passionate and nimble team dedicated to creating a ‘community of lifelong learners, successfully navigating the world of work.’

Teaming up with industry thought leaders and experts, we strive to deliver the best in structured, flexible online education using the latest digital tools and technologies. And we have fun along the way.

Let’s talk about you.

You’re passionate about delivering exceptional customer service and take pride in your ability to close sales and achieve great outcomes for both parties. Technology is something you’re really interested in and you’re keen to find a role that is selling an amazing product that truly makes an impact in others’ lives.

With a successful background in sales within high-value consumer services or products, you can deliver against targets and KPI’s. You’re sales-focused but not a sales shark - we don't sell courses to people who shouldn't do them just to meet a target - we're all about enrolling the student in a course that's right for them. 

You thrive in a fast-paced and cohesive team environment, but you also enjoy the autonomy of getting things done without compromising quality. As a true team player, you’re happy to help with other’s leads as when one succeeds – we all succeed!

You’re a clear communicator over the phone and via email, are self-motivated (no micromanagement will be occurring here), can comfortably convey technical information, and are highly organised!

Sounds great! Tell me about the role?

Leveraging your phone-based sales expertise, you will educate, consult, respectfully influence, and enrol suitable students/ lifelong learners into one of our incredible courses.

We will provide you with the right tools, knowledge, and support to enable you to work collaboratively, surpass customer expectations and broader business goals whilst achieving and exceeding enrolment targets.

Outbound calls and communications are the majority of the role, with our leads being 95% warm through ‘expressions of interest' on our website. Knowing this, you can be confident to hit the phones with ease and talk about many of our exciting products and courses - no two conversations are ever the same.

Opportunity to interface with marketing/digital acquisition & product teams internally to push your feedback into the business and get heard - this is unusual for a telesales role but what makes RMITO so awesome. Your voice is heard!

Other responsibilities include hitting quality metrics and KPI’s tracking student enrolments via the CRM, contacting provided leads in a professional and timely manner, and providing a positive student experience!

Working collaboratively with your direct team and other departments, It’s truly an opportunity to make a big impact and shine as a sales professional.

A typical day is autonomous and consists of: ~ 50 outbound calls to warm leads and 3-5 enrolments per day. In saying that, we don't believe in targets for target sake, and prefer quality over quantity.

Salary is $60,000 Base + 11% Super + Uncapped Commission (OTE $80 - 100k+)

Why else is this a great role?

Well, it’s a great opportunity for somebody in telesales looking for a new role in a business that is growing.

You'll get exposure to projects and discussions that most telesales consultants won't get to, and will be able to actively contribute to the strategy of the team. You will be asked your opinion on sales strategy, product, marketing, etc - you won't just be managed on bathroom breaks and call stats. 

Additionally, it’s a wonderful opportunity to sell a product that has a positive impact on students’ lives.

Ticking your boxes? Apply now!

Send us your resume and a brief cover letter ( not written by Chat GPT) telling us about:

• Your best sales achievements?
• How you've implemented a process/procedure so that you could work 'smarter' not 'harder'?
• What excites you about the opportunity to join RMIT Online?