Address At
Mayfield Early Education, our unwavering commitment is to create a welcoming
and secure environment for each child entrusted to our care. Our
devoted team is focused on fostering and unlocking the potential of every
child, promoting independence, building self-esteem, and instilling a profound
sense of belonging. Entrenched in our four guiding pillars below, our approach
to early education is comprehensive and dedicated. The
OpportunityOur
Enrolments Manager will play a pivotal role for the business, managing
enrolment enquiries and providing outstanding customer service and follow up to
maximise enrolment opportunities for our Centres. We
are looking for an individual with a background in childcare, making this role
especially suitable for former Centre Managers or 2ICs. Familiarity with CCMS
(Xplor, QikKids) is highly advantageous, and ideally experience with CRMs,
particularly LineLeader.Responsibilities:Respond promptly to
enrolment inquiries via LineLeader CRM, social media, email, and other
specified channels, using your outstanding phone manner to communicate with prospective
families.Provide accurate and
detailed information about Mayfield Early Education's programs, curriculum,
fees, and enrolment procedures.Persuasively encourage
prospective families to schedule and attend a tour of the facility.Articulate the unique
features and benefits of Mayfield Early Education, creating a positive first
impression.Implement a systematic
follow-up process after tours, maintaining communication and addressing any
questions or concerns.Send out enrolment
links promptly and guide families through the documentation process.Engage in a hybrid role
with flexibility for remote work as well as on-site responsibilities.Leverage your childcare
experience to effectively communicate the value of our programs.Utilise your
familiarity with CCMS (Xplor, QikKids) to streamline enrolment processes.Leverage your
experience with CRMs, especially LineLeader, to manage and track enrolment
interactions efficiently.Our
Successful Applicant:Having
worked in the childcare industry in a managerial capacity, you will have a deep
understanding of how a Centre operates and the needs of families seeking outstanding
care and education for their children. You
will also demonstrate:Familiarity with CCMS
(Xplor, QikKids).Experience with CRMs,
especially LineLeader.Highly polished
customer service skills, including outstanding communication and interpersonal
skills.The PerksCompetitive salaryHybrid working environment with options to work from home.Join a team that are super passionate about early education.Professional development opportunities - growing organisation.Room to shape this role as your own!If
you are passionate about early education, and ready to contribute to a vibrant
and nurturing environment, we invite you to apply for this exciting
opportunity. Join
Mayfield Early Education in shaping a positive educational experience for
children and their families.Apply
now! Mayfield
Childcare Limited, its Board, Management, Employees and Volunteers are
committed to safety and wellbeing of all children and young people and have a
zero tolerance for child abuse. Mayfield
Childcare Limited acknowledge the traditional custodians of the land – the
Wurundjeri people, and pay our respects to their Elders, both past and present.
