Address
Form of work
Salary- Monday to Friday role
- A Leadership role where you can shape the way care is delivered
- Join a positive work environment that strives to provide support both professionally and personally to their staff!
- $70k to $75k plus super
Are you looking for a leadership position that allows you to actively participate in the daily activities of a Supported Residential Service? Work for a supportive and progressive organisation that genuinely cares about its employees and clients, then look no further. This could be the perfect role for you.
Welcome to your NEW role:
This Care provider is passionate about enriching the lives of their clients, journeying alongside them to provide innovative personalised care, through a compassionate approach based on trust, respect, understanding, and empathy. They believe everyone is entitled to enjoy their senior years with dignity and respect, living the way they want to – your life, your way. They are now looking to add to their team and are currently seeking an experienced Enrolled Nurse to join their friendly team as the Supported Services Manager based in Mont Albert North.
About the Role:
Reporting to and working alongside the CNC, you will be responsible for supervising a team of PCAs to ensure excellence in care is continuously being delivered and should lead by example to inspire your team. We are looking for someone who has the utmost respect, empathy, and a passion for delivering a high standard of care and looking to further their career in this essential sector.
Your Responsibilities will include:
- Oversee the day-to-day operations of the core services, ensuring smooth functioning and adherence to service standards.
- Plan, coordinate, and manage staff across various activities and disciplines including Service Desk, Repairs, Server, and Network.
- Flexibility to fill in for Personal Care Assistant (PCA) duties if necessary or if a replacement cannot be found.
- Manage customer expectations through regular service meetings and effectively address service issues.
- Develop and implement strategies for continuous service improvement, ensuring alignment with organisational goals and stakeholder expectations.
- Ensure compliance with statutory requirements related to health, safety, and human resource policies and procedures.
- Mandatory responsibility to carry the phone after hours to ensure timely response and support.
- Participate in organisational planning forums and collaborate with key stakeholders.
- Maintain the integrity, security, and operational effectiveness of all activities delivered by staff.
Required Skills & Experience
- Current registration as an Enrolled Nurse with the Australian Health Practitioner Regulation Agency (AHPRA).
- Previous experience in a leadership role within the Residential Services sector is preferred.
- Strong leadership and communication skills with the ability to effectively manage staff and stakeholders.
- Knowledge of health and safety regulations and human resource management principles.
- Excellent organisational and problem-solving abilities.
- Commitment to quality improvement and client satisfaction.
- Focused on improving the quality of life of clients.
- Detailed knowledge of Aged Care accreditation standards, relevant legislation, and continuous quality improvement.
- Chinese speaking is preferred, but not essential.
- Ability to use computer software in the delivery of care services.
- Rights to work in Australia.
Benefits
- A competitive salary of $70k to $75k plus super with opportunities to advance your career
- Monday to Friday - regain a work-life balance that offers flexibility
- Ample Education and Training opportunities that strive to make you the best care provider you can be
- Career development opportunities as you grow and develop within the organisation
- A friendly, fun, supportive management team & great working environment
How to Apply
This is a fundamental role in a growing organisation and your opportunity to help transform lives. If you are truly committed to making a difference to how care is delivered, this is the role for you.
Apply today at ****@alignrecruiting.com.au or call Kate Flippence directly on 0477 738 *** for a confidential discussion.
