Event Assistant

ABOUT US

The Darwin Convention Centre is a world-class conference and business events venue and the centrepiece of the Darwin Waterfront Precinct. Managed by global venue management specialist ASM Global, the Centre hosts hundreds of business events every year. With some 23,000 sqm of space for providing service excellence with a dedicated team of professionals, Darwin is an ideal starting point for exploring the Top End. 

The Darwin Convention Centre is looking for people with the right skills, experience, and attitude to join its dynamic and professional team. Importantly, we are seeking staff who reflect the Centre's key values of honesty, integrity, respect, trust, responsibility, and citizenship.

EVENT ASSISTANT

Part Time

ABOUT THE ROLE

ASM Global teams across the world are creative problem solvers and people who thrive on the excitement of developing events that create opportunity and connection.  We are detailed planners, innovative thinkers, relationship specialists and acutely experienced business leaders who love what they do.

At ASM Global, we love events, it's what we do. It's a part of our DNA and what drives us.

We are currently looking for an experienced and passionate Event Assistant to join us at Darwin Convention Centre!

The purpose of this role is supporting the Events team with their daily event tasks and duties with delivering a world class experience for our Clients.

This will include tasks such as:

• Be the main point of contact for clients during events, while ensuring high client satisfaction is maintained.
• Work closely with all departments to ensure that all tasks and requirements are completed accurately and in a timely and professional manner as per the arranged schedule.
  
• Maintain clear communication of event requirements and updates to all Departments.
• Proactively develop and maintain relationships with all event partners, hirers, suppliers, and any other key contacts.
  
• Maintain up-to-date event files, ensuring all work activities and relevant information are recorded in our Centre’s USI Customer Relationship Management (CRM) booking system and database.
• Ensure compliance internally and with ISO9001, and where necessary ISO22000, ensuring all records are appropriately kept.
  
• Ensure organisational and regulatory Work Health and Safety requirements are met.
• Provide administrative support for the Events department and Event Services Manger.
• Always represent Darwin Convention Centre in a professional manner.  
  
• Any other duties and tasks as directed by the Event Supervisor or Event Services Manager.

ABOUT YOU

Everyday our people are responsible for delivering extraordinary experiences for every guest who walks through our doors.

You will have a shared values and people-centric mind set and genuinely want to make a difference. That's what makes you stand out from the crowd and why we want to meet with you.

• Understanding of Food and Beverage and Special Event Operations
• Flexible working hours – event-based roster including after hours and weekends where required
• Hold a valid RSA
• Intermediate / advanced knowledge of computer and Microsoft Office suite
  
• Excellent personal presentation and grooming
  
• High quality of communication skills, both written and verbal
  
• Ability to work under pressure and meet deadlines
  
• High attention to detail
• Proven ability to use initiative
• Willingness to work as a team

A satisfactory National Police Records Check is required for this role.

Applicants must have working rights within Australia.

At Darwin Convention Centre, we are committed to creating a safe and inclusive environment for all. We welcome and encourage applicants from people of all ages, cultures (including Aboriginal and Torres Strait Islanders Peoples), abilities and sexual orientation.

ABOUT THE COMPANY

Darwin Convention Centre is part of the ASM Global Asia Pacific network which operates a network of impressive arenas, stadiums, convention, and exhibition centres all throughout Australia, New Zealand and Asia.

ASM Global has always had a bold vision to be a true employer of choice, great place to work and a company who provides long term careers and development opportunities

Working in the venue and event industry means supporting the delivery of events across our event calendar. This means that weekend, evening and public holiday work will be required.

This role is onsite at Darwin Convention Centre and will be the main point of contact. No recruitment agencies please.