Event & Hospitality Supervisor

Artisans of Barossa, a well-known collective oeno-tourism business in the Barossa Valley, seek an experienced and passionate Supervisor to join our dynamic team at a premier location in Tanunda. 

This full-time role is perfect for someone with a flair for executing high-quality events, a deep understanding of the food and wine industry, and a knack for creating memorable experiences. Ideal candidates will have at least three years of event operations experience and exceptional organisational and communication skills. Wine knowledge is a plus. 

Join us to leverage your talents in a role that allows you to shine in the vibrant setting of Artisans of Barossa. 

Key Responsibilities:

- Develop and execute an internal annual calendar of events—for example, Sunset & Sip, Winter Wine Down, etc.

- Coordinate all aspects of event planning and management.

• Help with daily maintenance of reservation platforms (Nowbookit & Reazdy), POS (Lightspeed), and general customer service and administration duties.

- Foster strong relationships with internal stakeholders, including the management and shareholders.

- Protect and promote the art of small-batch Barossa winemaking.

Requirements:

- Minimum three years in an event and/or restaurant supervisor role

- Exceptional communication and interpersonal skills

- Flexibility to work weekends and evenings as needed

Join our team and contribute to our mission of delivering exceptional event experiences highlighting Barossa's best food and wine venue.

The Artisans of Barossa are John Duval Wines, Spinifex Wines, Sons of Eden, Lienert Vineyards, Schwarz Wine Co., Purple Hands Wines, Hobbs of Barossa Ranges and Chaffey Bros. Wine Co.

To be an ‘artisan’ is very much about setting your own path driven by a human desire to explore, experiment and to express ourselves. To create and share things shaped in our mind and made by our own hands for the enjoyment of others. Often proffered with a simple “I made this, please enjoy”. A tinge of pride, yes, but hubris never.

A little bit more? We use tech to help, support and simplify our jobs. You’ll know what we’re talking about if you’re familiar with systems like Kounta, Vend, Lightspeed, NowBookIt, Rezdy and similar programs. If you’re more pencil and paper, never fear; they’re easy to learn. 

We also use these tools to improve the customer journey for our guests, automated confirmations and reminders by email and SMS, post-visit surveys and Friends of Artisans – a loyalty programme for our bricks and mortar and online shopping.

We believe in the power of human interaction, with weekly operations meetings and everyone working on-site. Supporting this, we chat via Slack and onboard and roster via Deputy. By the power of Xero, you'll be paid fortnightly into your bank account and choose your preferred superannuation provider. 

Thanks for reading through to the bottom! We look forward to receiving your application and will be in touch. 🙂