AddressAdelaide Oval has long been one of Australia’s, and the worlds, most iconic venues. Its prominent location as the centrepiece of the Adelaide CBD’s revitalised riverbank precinct, along with stunning panoramic views over the city, the Oval’s hallowed turf, St Peter’s Cathedral and beyond, makes Adelaide Oval one of the world's most recognisable venues.
The Adelaide Oval Stadium Management Authority (AOSMA) is the organisation responsible for the management of the Adelaide Oval precinct and is a joint venture between football (South Australian National Football League) and cricket (South Australian Cricket Association). The Adelaide Oval is a world-class, multi-purpose 53,000 seat stadium. It is Adelaide’s number one tourism destination, having attracted over 1.8 million visitors a year and is a significant contributor to the State’s tourism assets with the award winning RoofClimb and Stadium tours, as well as Australia’s first ever integrated stadium Hotel – Oval Hotel.
AOSMA employs approximately 220 full-time staff, plus 1,500 casual employees, in areas such as Corporate Services, Stadium Operations, Tourism, Food & Beverage, Sales, ICT, Maintenance and Grounds, making Adelaide Oval one of the state’s largest employers in the hospitality and tourism sectors. It is this diversity and breadth of offering that makes working with AOSMA a truly unique and compelling opportunity.
Senior Hospitality Supervisor
We are looking for a Senior Hospitality Supervisor that can handle the big events, over 500 guests, extensive experience in training our casual staff to deliver a memorable event for our clients and take the next step in their Hospitality career. The Senior Hospitality Supervisor will be responsible for the profitable delivery of the Hospitality business at Adelaide Oval and external venues, including but not limited to: Adelaide Oval Functions & Events and Corporate Suites & Facilities.
What you will be doing:
- Delivery of best practice Food and Beverage at a world class venue.
- Leading the FOH team members from the front to achieve their goal.
- Ensure all details of functions are followed according to the event brief and meets client expectations.
- Liaising with floor and kitchen teams to ensure smooth delivery of event.
- Supervision of the daily delivery of hospitality services to maximise profitability.
- Recruitment and supervision of staff members including induction and training as required.
- Liaising directly with Sales teams providing exceptional customer service.
- Providing hands on leadership to the division on match days.
- The implementation of new and innovative ideas to generate revenue.
- The accurate and timely preparation of reports and forecasting as required including (but not limited to stocktakes and wage control).
- Ensuring the correct use of inventory control systems, purchasing and delivery of supplies through supply options.
- Provide feedback on staff and guest experiences.
- Compliance of AOSMA responsibilities within Responsible Service of Alcohol, WHS, HACCP and other house policies.
To be successful in this role, you will have:
- Extensive experience in the Food and Beverage industry, preferably with significant convention, entertainment, five star or casino environment.
- A Responsible Person Badge.
- The ability to demonstrate strong leadership, and manage a large and diverse workforce.
- Relevant qualifications in Food and Beverage or Business Management.
- Supervisory experience in large events with 500+ guests.
- Have a passion for Food and Wine.
What's in it for you:
While working at the iconic Adelaide Oval, you’ll be rewarded for contributing to the delivery of World Class events through our suite of reward and recognition initiatives. To help you kick goals while working with us, you’ll have access to staff benefits including:
- Event Day Tickets
- Work along side an award winning team
- Discounts across Adelaide Oval, RoofClimb and Oval Hotel
- Paid Parental Leave (over and above the Government PPL scheme)
- Subsidised car parking
- Health & Wellness programs
- Training & development opportunities
- Private Health corporate discounts
Ready to join our team?
Out of hours work is a requirement of this role, in line with the business operations of Adelaide Oval. This includes weekend work and working on Major Event Days at Adelaide Oval.
To be eligible to apply for this role you must be legally permitted to work in Australia. This position will be required to hold a valid Working with Children Check prior to commencement and throughout employment.
