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Form of workWe are seeking an experienced Event Operations Manager to join our Events team. This role is fast-paced, and the right candidate will ensure the successful operational planning, execution, and management of events.
Reporting to the Head of Sales and Events and working closely with various teams, vendors, and clients to deliver seamless and memorable events. This role requires a combination of organisational leadership, and logistical skills to oversee all aspects of Event Operations.
Your responsibilities include but are not limited to:
- Collaborate with clients and internal teams to understand event objectives, themes, and requirements.
- Coordinate logistics for events, including transportation, and catering.
- Oversee the setup and breakdown of event spaces, ensuring everything runs smoothly.
- Build and lead a team of Event Operations staff, assigning roles and responsibilities.
- Conduct regular team meetings to communicate goals, expectations, and updates.
- Foster a positive and collaborative work environment to enhance team productivity.
- Develop and manage event budgets, ensuring cost-effectiveness and adherence to financial constraints.
- Serve as the secondary point of contact for clients in the lead up and primary contact on the day of the event, providing regular updates on the progress of the event.
- Address client concerns and feedback promptly, ensuring a high level of customer satisfaction.
- Conduct post-event evaluations to assess the success of the event and identify areas for improvement.
- Promote ideas on how to grow and improve the business based on client needs and gaps in our offer.
The Successful Candidate will have:
- 3 years proven experience in Event Operations and floor execution.
- Strong organisational, leadership, and communication skills.
- Ability to manage multiple tasks simultaneously in a fast-paced environment.
- Knowledge of industry trends and best practices.
- A strong desire to succeed.
- Willingness to participate in further training.
