AddressWonderful Hospitality at Brisbane Marriott:
The Brisbane Marriott Hotel is seeking a Charming Host to lead our Conference and Events Sales Team.
Perfectly situated in the CBD next to the Brisbane River and the iconic Story Bridge, the hotel’s riverside location is in close proximity to public transport hubs, and a short walk from the Queen Street Mall.
With Marriott's TakeCare culture, associates are always the heart of our business. We Put People First by fulfilling our commitment to associates to deliver Opportunity, Community, and Purpose in their daily lives.
The Role
As the Conference & Events Sales Manager, you will play a key role in providing support to the Head of Consumers Operations to sell the event and group business across all segments. You will report to the Director of Sales.
Your key strategy will be to maximise revenue and yield opportunities generated from leads generated from the proactive sales team and reactive sales functions.
To be Charming you will have:
- Two or more years’ experience in a similar role within C&E sales department (preferred)
- Business Development and Sales experience, including knowledge and proficiency in all hotel business, wedding and social event market segments.
- Highly proficient planning and organisational abilities.
- Experience with forecasting and budgeting principles.
- Proficiency in various IT software systems: Microsoft Office, Opera, Catering System knowledge
- Service oriented with an eye and passion for hotel operations and customer care.
- Ability promote team culture while leading a team and demonstrate initiative in a dynamic environment.
- Understanding of emerging trends in the industry
- Confident and articulate communication, negotiation, relationship and networking skills
- Entrepreneurial spirit with drive, ambition and high level of energy.
The role includes:
- A highly lucrative sales incentive paid out quarterly if KPI’s are achieved.
- Commission based earning through lead referral program to sister Marriott International hotels
- The best hotel training opportunities internationally, with recognized training programs by Marriott International.
- Discounts on hotel rooms including all properties within the Marriott International group, for you and your family & friends.
- Discounts on food & beverage across all our hotels.
- Recognition programs to keep you motivated.
- Wellbeing & mindfulness programs to ensure you stay healthy.
- Employee Assistance Program.
- Dry cleaning.
Key responsibilities include:
- Lead and Manage associates, delegate tasks accordingly, and ensure that operational standards and procedures are followed and hotel policies are adhered to.
- Be responsible for the Management of the (C&E) Sales team and drive revenue strategies to achieve set sales targets.
- Manage and maintain the Conference Incentive Database of key contacts/clients.
- Develop and implement sales conversion targets for the team and ensure these are measured monthly.
- Identify need periods and periods of high demand and implement appropriate strategies to maximise revenue.
- Monitor competitors within region and assess relevance to current sell strategies.
- Prepare and make recommendations on sales forecasts ensuring accuracy within agreed ratios.
- Prepare weekly forecast report detailing upcoming events and communicate same to all operating departments.
- Provide quotations for C&E proposals covering venue, function, menu and accommodation costs ensuring revenue is maximised.
- Ensure team succeeds in delivering an exceptional event in order to guarantee client satisfaction.
- Coordinate and host familiarisation and site inspection activities including follow-up.
The Benefits.
Marriott’s “Life. With the Works” offers a portfolio of benefits so you can experience greater freedom to redefine a work-life balance that meets your needs. With more leave, more benefits, and more perks. Including:
- Parental leave, Birthday leave, Long service leave portability across all 30 Marriott Brands
- Enhanced superannuation
- Travel & stay benefits including eligibility into our Bonvoy loyalty program
- Incentive, recognition, and wellbeing programs
- Excellent career growth and learning opportunities
Our Brand
Marriott Hotels creates moments that empower guests to shine at their very brightest. Our enriching experiences, sophisticated spaces, and exceptional service are designed to clear the mind and spark new ways of thinking and being, which inspires even greater brilliance in our guests.
Our Company
Marriott Hotels, Marriott International’s flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel.
Marriott International is the world's leading global hospitality company, with more brands, more hotels and more opportunities for associates to grow and succeed. With 8,000 properties, you'll find us in your neighborhood and in more than 139 countries across the globe. Learn about our 30 hotel brands at www.marriott.com/marriott-brands.mi. Find Your World.™
Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.
